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How to Use Your ClearStar Phone 

The phone is menu driven. There are two softkeys below the display and a set of arrow buttons 
arranged around the OK button.  
 

Placing a Call 

To place a call or dial an extension when the phone is idle, dial the extension or telephone 
number. Press the green Call button. 

To use speakerphone, place the call and then press the Speakerphone button. 

Answering the Phone 

When you are receiving a call, the phone will ring and the display will identify the incoming 
caller by name and number when available. To answer, press the green Call button. 

To mute a call, press the Mute button. The Mute button will turn red.

 

TO ANSWER A SECOND CALL/CALL WAITING 

A second incoming call will be indicated by both an audible beep and an onscreen display of 

Incoming Call

. To answer the second call, let your first caller know you want to pick up another 

call, then: 

 

Press the green Call button 

 

The active call will be displayed on the screen above the held call   

 

To resume the original call, press the 

Swap

 softkey 

 

Again, the active call will be displayed above the held call   

 

To disconnect an active call, press the red Hang Up button 
 

Call Hold 

 

To put an active call on hold, press the 

Options

 softkey 

 

While 

Hold

 is highlighted, press the 

Select

 softkey 

 

To pick up the call from hold, press the 

Options

 softkey 

 

While 

Resume

 is highlighted, press the 

Select

 softkey 

Summary of Contents for Polycom VVX D60

Page 1: ... popular features To view an Initial Setup Guide Frequently Asked Questions and video please visit impulse net d60 support Table of Contents Phone Layout 2 Reading the Guide 2 Placing a Call 3 Answering the Phone 3 Call Hold 3 Voicemail 4 Consulted Transfer 4 Blind Transfer 5 Direct Transfer to Voicemail 5 Adjusting the Volume 6 Changing the Ring Type 6 Missed Calls Clearing Alert 6 Rebooting The ...

Page 2: ...zed and labeled softkeys Softkeys There are two context sensitive softkeys lined up along the bottom of the display Softkeys will be italicized and labeled softkeys Pre programmed and keypad buttons These are hard keys on the phone like Speakerphone We will refer to it by the printed name on the button On Screen objects will be in bold print like Hold Softkeys labels above Call Speakerphone Arrows...

Page 3: ...ll press the Mute button The Mute button will turn red TO ANSWER A SECOND CALL CALL WAITING A second incoming call will be indicated by both an audible beep and an onscreen display of Incoming Call To answer the second call let your first caller know you want to pick up another call then Press the green Call button The active call will be displayed on the screen above the held call To resume the o...

Page 4: ...rson receiving the call know who is on the line before completing the transfer YOUR Caller ID information will be presented to the receiving party While on a call press the Options softkey Press the down arrow button to highlight Transfer While Transfer is highlighted press the Select softkey Dial extension or phone number you want to send the held call to Press the Call softkey Remain on the line...

Page 5: ...ial extension or phone number you want to send the held call to Press the Transfer softkey DIRECT TRANSFER TO VOICEMAIL If a coworker is out of the office or does not want to be interrupted you may send a call directly into voicemail The receiving extension will not ring and will not show a missed call If the caller leaves a message the message will be delivered in the usual way While on a call pr...

Page 6: ...s the Select softkey for your preferred ring tone Press the red Hang Up button to return to the idle screen Missed Calls Clearing Alert The current software version is exhibiting a known issue with limited viewing of missed calls A later version will be more user friendly For now it s best to view missed calls on your VVX desk phone When you have missed calls the idle screen will display Missed Ca...

Page 7: ... handset will be switched off Press OK softkey To turn on the D60 Handset Press and hold Call button for about 4 seconds The phone is ready when it shows the correct time and your extension To reboot the VVX Deskphone Press and hold numbers 1 3 8 until the phone beeps and reboots The reboot process is complete when the idle display and current time are on the screen During the Deskphone reboot the...

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