18
ENGLISH
ESP
AÑOL
FRANÇAIS
TROUBLESHOOTING TIPS
PROBLEM
POSSIBLE CAUSE
No Image is
Projected or
a "No Signal"
message is
displayed
• Is the power light on? If it is not on, check that the projector is plugged into a
working outlet, and then press the power button on the projector.
• If power is on, check that the lens cover has been removed.
• Check that the cables are securely attached.
• The image source may not be set correctly. Press the
SOURCE
button on the
Control Panel or the Remote to select the correct setting.
The Lamp (bulb)
switches off
after a period of
time
1. Leave the projector to cool for a few moments.
2. Once cooled, check if anything is blocking the ventilation vents.
3. Turn on the projector.
If the issue persists, please contact your support provider for further
assistance.
Image is wider at
the top/bottom
of the screen
This is called the "keystone effect" and is due to the projection angle not being
perpendicular to the screen. To correct this, use the keystone adjustment to
correct the image.
Spots on the
screen
Use a portable vacuum cleaner to clean the lens. If cleaning doesn't help, please
contact your support provider for further assistance.
Image brightness
has faded
This could possibly be caused by the ambient light in the room. Turn off lights
or place cutrains over any windows as needed. If the room is dark and the
projection is still faint, you may need to have the lamp (bulb) replaced.
CUSTOMER SUPPORT
Before contacting customer support, please see the troubleshooting section above.
Visit our website to contact us, find answers to Frequently Asked Questions, and for other resources
which may include an updated version of this user's guide.
WWW.IMPECCA.COM
If you wish to contact us by phone, please be sure to have your model number and serial
number ready and call us between 9:00am and 6:00p
m ET, at
+1 866-954-4440.
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