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ENGLISH
ESP
AÑOL
FRANÇAIS
TROUBLESHOOTING
Problem
Solution
Freezer is not getting any power (no hum, etc.)
Make sure that the plug is in all the way into the wall socket.
Make sure that the thermostat knob is not set to 0 or off.
Check that the fuse hasn’t blown, or that a household fuse or
circuit breaker hasn’t tripped.
Food in the freezer is freezing when it shouldn’t.
Lower the number of the thermostat (higher numbers are colder).
It may only be necessary to lower it temporarily.
Food in the freezer is not cold enough.
Make sure that the door to the freezer is closed all the way and
that the freezer is level. Also, do not open the door more often
than necessary.
Check the ambient temperature of the room. If it’s very warm, this
may be expected. Avoid placing the appliance near a heat source.
If you recently put a lot of very warm food in the freezer, this is
normal.
Make sure that the gasket/seal around the door is free of debris. If
the seal is not tight, warm air from the environment may seep in.
This is normal when the unit is turned on after being off for an
extended time.
If food is tightly packed, make sure the food is more evenly distrib-
uted. Do not over pack the freezer.
The temperature inside the freezer is too warm.
Make sure that the temperature setting is at the desired selection.
This could be caused by opening the door too frequently and
letting in too much warm air.
This can be caused by warm food.
It can take a few hours for your freezer to get to its target tempera-
ture setting if it is being used for the first time or has been off for
an extended period of time.
The outside of the unit is warm.
This is normal and expected behavior. Warmth prevents the for-
mation of moisture.
Different noises heard from the freezer at different times.
This includes loud sounds when it is first turned on, fans
running, popping, boiling, gurgling or cracking sounds
All of these noises are typical during normal operation and cycles,
especially when the door has been opened. These noises are
caused by the compressor motor and the refrigerant which is
circulated through the system.
The vibrating or rattling sounds seem to be excessive.
Make sure the unit is level and that is not touching a wall. See the
“Leveling the Unit” near the beginning of this guide..
There is moisture appearing on the
inside
of the freezer
walls.
This can be caused by debris in the door gasket/seal preventing
a tight seal. As well, it is a normal occurrence if the ambient air is
humid. This can also occur if the door is opened frequently.
There is moisture appearing on the
outside
of the freez-
er walls.
Make sure that your door is closing properly and that there is no
debris in the door gasket/seal. This may also be normal and due
to a fluctuation in room temperature. Wipe the residue away. If
this continues to happen, contact a qualified technician for assis-
tance.
The door will not close completely.
Make sure that the unit is not overstuffed with food.
Make sure that the shelf is properly in position (FC-1110).
Make sure the door gasket/seal is clean and the unit is level.