Impecca DFM-1043, User Manual

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Troubleshooting
Problem Cause How to fix it
Digital Picture Frame
doesn
’t turn on
The power
connector is
not securely
inserted.
Make sure that the AC adapter is securely attached to the
frame. When you connect the AC adapter to the frame and
power up the unit, even without a memory card, you
should see a blank lit screen. If you do not see the lit
screen, check if the power is connected to the Digital
Picture Frame, and make sure that it is securely attached.
No Start-up
screen
Memory card
is not inserted
correctly
Insert a supported memory card.
No photo, videos or
music files on the
memory card
Memory card
is not inserted
correctly
Make sure that you inserted the card correctly. Make
sure the front label of the memory card is facing AWAY
from the front of the unit. Do not force the memory
card into the slot.
The File doesn
’t
play
Incompatible
File Format
Make sure there is at least one supported image/ music/
video file on the memory card.
Compatible Photo formats: JPEG, BMP, GIF, TIFF,
PNG
Compatible Music formats: MP3, WMA,OGG
Compatible Video formats: MPEG-1/2/4, AVI in the XVID
format, .MOV
Specifications
Type 10.4 inch Digital Picture Frame
Resolution 800 x 600
Output 12 V 1.5A
Input AC100-240V ~50/60Hz
Working Temperature -20 to +5 degrees
Display Mode 4:3
Image Changing Interval Fast, Normal, Slow
Supported File Formats
JPEG,BMP,GIF,TIFF,PNG / MP3,WMA,OGG / MPEG -
1/2/4, .AVI in the XVID format, .MOV
Cards SD/SDHC/MS/ xD/CF
USB ports USB Host, USB Slave
Start-up Slideshow
Internal Memory 2GB
If you experience any issues that are not listed above, or if you are unable to resolve your issue
after trying the methods and solutions described above, please contact Impecca’s technical
support team:
Email: service@impeccausa.com
Website: www.impeccausa.com
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