impact Polycom VVX 300 Quick Start Manual Download Page 2

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.

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1

To enable per-call forwarding

As your phone rings, press 

Forward

, enter the forwarding number, and press 

Forward

.

From Lines view:

Press the phone 

Line

 key, enter the 

phone number, and press 

Send

.

From Home view:

Select 

New Call

 using the left and right arrow 

keys. Enter the phone number, and press 

Send

.

Timesaver:

 

Placing Calls Quickly

Select a recent call or Favorite, or select a contact’s phone number in the Contact Directory.

Place a Call

Placing a Domestic Call

2

To make a call to the United States, 

dial 

the area code + the phone number

Pick up the handset, or press          or       . Enter the phone number, and press 

Send. 

Or enter the phone number first, then press 

Dial

, pick up the handset, or press         or        .

Placing an International Call

*

To make a call to a country outside 

of the United States, dial 

011 + the international phone number

*

 You are only able to make an international call if this feature has been enabled for your service. 

 

 

 

Microphone Mute

8

During a call, press         so other parties can’t hear you. To disable Mute, press     

again. This applies to calls using the 

handset, headset,

 and 

speakerphone.

Selected Star Codes

7

*72 

then Forwarding Number then #

*73
*40
*77
*87
*99 

then extension then #

Set “Forward Always” destination

 

(where to always forward your calls)

• 

Deactive Always Forward

 

and have it ring back

   to your extension again

• 

Re-activate Always Forward

 

to the number 

   you set using *72

To Activate "Reject Anonymous Calls"

To Deactivate "Reject Anonymous Calls"

To Transfer Call To Another Extension’s Voicemail

Action

Code

Forward a Call

6

To enable call forwarding

To disable call forwarding

Press 

Forward

 from Home or Lines view. Select the forwarding type to enable, enter 

a forwarding number, and press 

Enable

.

Press 

Forward

 from Home or Lines view, select the forwarding type to disable, and 

press 

Disable

.

Transfer a Call

5

From Calls view, press 

Transfer

 or          , and call the other party. When you hear the 

ringback tone, or after you talk with the other party, press 

Transfer

 or          again. 

Press 

Blind

 to complete a transfer without waiting for the ringback tone.

Answer a Call

3

To answer with the speakerphone, press         or tap 

Answer

. To answer with the 

handset, pick up the handset. To answer with a headset, press       . 
To answer a new call while on an active call, press 

Answer

. The current call will be held. 

4

Call Hold and Resume

From Calls view, press             or        . Remember to highlight the call first. 

To resume a held call, press 

Resume 

or         again.

HOLD

9

Your phone has four main Views: 

Home, Calls, Active Call,

 and 

Lines 

view (the default). 

You can access Home and Lines

 

view at any time. If your phone has one or more 

calls, you can also access 

Calls or Active Call

 view. For Home view from any menu, 

press       . Press        to alternate between Home and Lines view.  

Phone Views

Home view displays icons you can select 

to access phone functions. You can use 

the right, left, up, and down arrow keys to 

display more icons.   

Home View

10

Lines view displays phone 

Lines

Favorites

and soft keys.

If your phone is idle, you can press the 

Line

 key to access the Dialer.

Lines View

11

If your phone has one or more calls, you 

can access Calls view.
Call color indicates status:

 

Medium grey

—Active call

 

Dark grey

—Incoming call

 

White

—Held call

Use the up and down arrow keys to 

select a call (highlight it). The soft keys 

control the highlighted call. 

Calls View

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