19
EN
TROUBLESHOOTING
This chapter describes the most common problems that can arise using
the appliance. If the problems cannot be solved with the information below,
please contact the Authorised Assistance Centre.
Problem
Solution
The LEDs on the control unit do not light
up.
Check that the control unit plug is fully inserted in the socket. If the
LEDs remain off, remove the control unit plug from the socket and
return the underblanket to an authorised technical service centre.
The blue warning light is flashing.
Turn the control unit off and remove the plug from the socket. Check
that the control unit connector (6) is fully inserted in the heating pad
connector (5) and reinsert the plug in the socket. If the standby LED
continues to flash, return the heating pad to an authorised technical
service centre.
Temperature LED 1 (1) is flashing.
Return the heating pad to an authorised technical service centre to
be checked.
The product has been used incorrectly or
is damaged.
The power cable or another internal wire
is damaged.
The control unit is damaged.
There are holes or tears in the fabric or
stubborn creases that do not spread out.
DISPOSAL
The packaging of the appliance is made of recyclable materials. Dispose of the
packaging in accordance with the environmental protection regulations.
Pursuant to Directive 2012/19/EU on waste electrical and electronic equipment (WEEE),
the crossed bin symbol on the appliance or its packaging indicates that the appliance
must be disposed of separately from other waste at the end of its useful life.
The user must therefore take the appliance to an appropriate recycling centre for
electrical and electronic equipment. Alternatively, instead of handling the disposal, the user
can hand over the appliance to the retailer when a new, equivalent one is purchased. The
user can hand over electronic products measuring less than 25 cm to retailers of electronic
products having a sales area of at least 400 m
2
free of charge and with no obligation to buy.
Proper waste sorting prior to sending the equipment no longer used for recycling, processing
and disposal in a manner that respects the environment contributes towards avoiding negative
impacts on the environment and on health and promotes the reuse and/or recycling of the
equipment’s material.
