EN
17
TROUBLESHOOTING
This chapter describes the most common problems that can arise using the appliance. If
the problems cannot be solved with the information below, please contact the Authorised
Assistance Centre.
Problem
Possible cause
Solution
The plate (10)
remains cold or
does not heat up.
There is no power supply.
Verify whether the plug (13) is
inserted correctly or try inserting it in
another socket.
Verify whether the temperature
adjustment knob (2) is set to the
minimum temperature
Ø
(Fig. D).
The plate
temperature LED
(1) goes on and off.
Normal procedure.
The switching ON and OFF of the
LED indicates the heating phase of
the iron. The LED goes off once the
set temperature is reached.
Only a little steam
or none at all is
dispensed.
The steam selector (5) is set
to Ø.
Set the steam selector (5) to the
desired field [Fig. B].
There is not enough water in
the reservoir (11).
Fill the reservoir (11).
The impurities that
come out from the
steam holes stain
the garments.
Possible residue in the
steam chamber/plate.
Carry out the Self Clean procedure
(see paragraph Seal Clean/Calc-
Clean System).
Chemical additives, scented
liquids or descaling agents
are being used.
These substances damage the
product: do not add additives to the
water in the reservoir.
Pure distilled water or
softened water is being
used.
Mix tap water (50%) with distilled
and/or demineralised (50%) water.
Starch is being used.
Always spray the starch on the
reverse side of the fabric.
Water leaks from
the plate.
The plate temperature is too
low due to the super-steam
button (4) being pressed too
often.
Allow slightly longer intervals
between the jets of steam.
The temperature adjustment
knob (2) is set to a
temperature that is too low
(Fig. D).
Turn the temperature adjustment
knob (2) to the Max level (Fig. D).
