background image

Imerge

AX Platform

 

Service Manual

Summary of Contents for IMerge AX-Platform

Page 1: ...Imerge AX Platform Service Manual...

Page 2: ...sis CAUTION A CAUTION statement is used when the possibility of damage to the equipment exists WARNING A WARNING statement is used when the possibility of injury to service personnel exists The inform...

Page 3: ...nd Equipment The following tools or their functional equivalents are required to complete the recommended service procedures Required Tools No 1 Pozidriv Screwdriver M3 No 2 Pozidriv Screwdriver M4 Nu...

Page 4: ...ETAL VERSION 13 REMOVING THE CDROM DRAWER FRONT PLASTIC VERSION 14 FITTING THE CDROM DRAWER FRONT PLASTIC VERSION 15 REPLACING THE CDROM DRIVE 16 REMOVING THE HARD DISK BRACKET 19 FITTING THE HARD DIS...

Page 5: ...ING_MODEM_BRACKET_BOARD DA_REMOVE_MODEM DA_FITTING_MODEM DA_REMOVE_HARDDISK_BRACKET DA_FITTING_HARDDISK_BRACKET DA_MOTHERBOARD_LAYOUT REPLACING THE AX MOTHERBOARD 35 PARTS LIST 39 IMPORTANT 40 TESTING...

Page 6: ...the electronic circuitry and cause damage that will not be covered under the product warranty Note Do not use abrasive cleaners on any part of the unit To clean the audio connectors The audio sockets...

Page 7: ...t the machine the part the work mat and the person handling the part are all at the same charge WHEN HANDLING ESD SENSITIVE PARTS Keep the parts in protective packages until they are inserted into the...

Page 8: ...8 ENGLISH Motherboard AX...

Page 9: ...9 ENGLISH Whilst working inside the DH9300 we recommend that the PSU is covered with to prevent contact with the Power Supply Unit PSU which can cause an electric shock...

Page 10: ...revent damage See figure 3 Fitting the Lid CAUTION EMC stripes are used along the top front and back edges of the chassis which can make the lid difficult to fit Do not try to force the screws into th...

Page 11: ...lids lip into the top of the front panel at a 35o angle and slowly sit the lid down at the rear See figure 3 3 You may have to apply a little downward pressure on the lid at the rear to align up the s...

Page 12: ...D tray you can try the following methods Below the right hand corner of the CD drawer is a small manual eject pin hole inserting a pin or straightened out paper clip into this hole should open the dra...

Page 13: ...hods Below the right hand corner of the CD drawer is a small manual eject pin hole inserting a pin or straightened out paper clip into this hole should open the drawer whilst the power is applied If t...

Page 14: ...following methods Below the right hand corner of the CD drawer is a small manual eject pin hole inserting a pin or straightened out paper clip into this hole should open the drawer whilst the power is...

Page 15: ...the following methods Below the right hand corner of the CD drawer is a small manual eject pin hole inserting a pin or straightened out paper clip into this hole should open the drawer whilst the powe...

Page 16: ...Black MW00038 01 4x M3 6mm Black IC00097 01 CD ROM ASUS CD S520 MW00114 01 CD Support Bracket MW00043 01 4x M3 Shakeproof Washers Black PROCEDURE Disassembly 1 Remove the Lid See page DA_REMOVE_LID 2...

Page 17: ...pressing the eject button See figure 1 The power can be supplied by either temporarily connecting the drive to the unit and turning the unit on or by connecting the drive to an external PSU Power Supp...

Page 18: ...t between the front panel and CDROM drive does not obscure the CDROM s play and eject buttons Not correctly positioning the drive can also result in the EMC gasket pushing the front of the drive up mi...

Page 19: ...hakeproof Washers Zinc P NBR 2x M3 6mm MW00043 01 M3 Shakeproof Washers Black PROCEDURE 1 Remove Lid See page DA_REMOVE_LID 2 Remove the Power cables and IDE ribbon black connectors if connected from...

Page 20: ...nt right hand corner of the unit figure 1 one side is secured against the front right side of the chassis 2 Position the bracket over the screw holes ensuring the up folded metal is flush against the...

Page 21: ..._REMOVE_HARDDISK_BRACKET 2 The bracket can hold up to two hard disk drives the first drive top is the primary HDD and the second bottom is the secondary HDD The primary drive contains the XiVA operati...

Page 22: ...and service exchange drives should have already been labeled and setup as either primary or secondary however we recommended that you check this is set correctly See the diagram on the hard disk s lab...

Page 23: ...spin when power is applied to the unit Disassembly 1 Remove the Power Supply before attempting this procedure See page DA_REMOVE_PSU 2 The fan is directly powered from the motherboard the plug is loca...

Page 24: ...inal this is the side that must face the outside of the unit 5 Line up the fan holes with those on the fan chassis cut out ensuring the blue and red cables run from underneath the fan 6 Secure the fan...

Page 25: ...t the attached device and or motherboard rendering it inoperable TOOLS Pozi driv No 2 screwdriver PARTS USED MW00043 01 M3 Shakeproof Washers Black PROCEDURE Disassembly 1 Remove the hard disk metal b...

Page 26: ...to the chassis 4 Fit the front panel display cable grey connectors to the wide socket on the FPDB You may need to connect the other end of the cable to the motherboard Front Panel display socket if no...

Page 27: ...ews and carefully lift out of the unit Assembly 1 Ensure the mains power cable is not attached 2 Move or remove any cables that may obstruct inserting the power supply 3 Position the PSU over the chas...

Page 28: ...nd the other is for live and neutral Blue and brown 3 On the rear of the unit are two screws holding the Mains Inlet filter to the chassis 4 Remove the two screws and carefully extract from the unit A...

Page 29: ...way from the module to release See page DA_MOTHERBOARD_LAYOUT for motherboard layout 2 Gently lift the module straight out of the socket and immediately place in an ant static bag Assembly 1 The memor...

Page 30: ...103 01 9x No 4 10mm Pan Head Self Tapper Black screws MW00053 01 2x M4 8mm Silver Screws PROCEDURE 1 The Daughter Expansion board is secured in a number of places on the rear of the unit and on pillar...

Page 31: ...x M4 8mm Silver Screws PROCEDURE 1 The daughter board is connected to the motherboard on two sets of pin headers See figure 1 2 Inorder to fit the board you must first put it s connectors into their r...

Page 32: ...AUGHTER_BOARD 2 The modem card is attached to a metal bracket which is secured to the rear of the unit It is mounted by 2x M3 above the USB and VGA connectors Remove both screws using the Pozi driv No...

Page 33: ...screws Modem Modem Bracket PROCEDURE 1 The modem must be assembled to it s bracket and is attached to its underside with 3x M2 5 8mm screws before proceeding further Position the modem over the mount...

Page 34: ...rect battery can result in ignition or explo sion of the battery TOOLS Digital Multimeter PARTS USED CR2032 Lithium Battery PROCEDURE 1 For easy access to the battery remove the Daughter expansion boa...

Page 35: ...2 Remove the controller port cable from the motherboard serial port socket marked PL20 See page DA_MOTHERBOARD_LAYOUT for motherboard layout Assembly 1 Connect the controller port cable to the mother...

Page 36: ...ove the modem See page DA_REMOVE_MODEM and DA_REMOVE_MODEM_BRACKET_BOARD 3 Remove all of the cables attached to the motherboard 4 The connectors on the motherboard are secured to the rear of the chass...

Page 37: ...screws into the motherboard if the unit does not have a daughter expansion board See figure 1 4 Insert 5x M3 screws into the motherboard mounting points and tighten You will find a mounting point in...

Page 38: ...ing the front panel to prevent damage 6 Carefully extract the front panel from the chassis Figure 3 Assembly 1 Before fitting the front panel make sure that the IR receiver is aligned to the template...

Page 39: ...39 ENGLISH...

Page 40: ...0054 01 Bunny Clips Fan trailing lead CD ROM Lead IC00065 01 IEC mains inlet filter IC00081 01 Mains inlet fuse UL approved 3 15A IC00097 01 CD ROM ASUS CD S520 IC00098 01 RJ11 In Line Coupler IC00120...

Page 41: ...Chassis Base Tray MW00113 01 Black units Black Cover MW00114 01 CD support bracket MW00115 01 HDD support Bracket MW00116 01 Modem Support Bracket MW00118 01 M3 x 20mm Nickel Screws Fanx4 MW00120 01...

Page 42: ...approved PK00206 02 Onkyo Onkyo Rear Panel Label UL approved PK00207 01 Marantz Marantz label part serial template Marantz Label Box Part of Rear Panel Label PK00208 01 Elan Elan Printed Box Carton PK...

Page 43: ...dow PL00037 01 Not Marantz Black Eject key and Select Key PL00038 01 Not Marantz Black Soft keys PL00039 01 Not Marantz Black Power Button and Light Pipe PL00040 01 Not Marantz Black Navigation and Tr...

Page 44: ...RJ11 cable between an analogue telephone socket and the modem port Connect the RJ45 cable between the office LAN router private network to the ethernet port Connect the VGA cable between the VGA moni...

Page 45: ...e front panel PCB Replace the front panel metalwork If no IR is received at this point contact Imerge support 4 TESTING THE CONTROLLER PORT Open up XiVA Producer on a PC Ensuring that the serial RS232...

Page 46: ...e connected S PDIF link to the A V amplifier check that the PCM valid connection on the amplifier is visible Play a track to check the audio integrity If no digital connection is made check the cable...

Page 47: ...the settings Once powered up record a CD as described in the user manual and hit auto when prompted As long as the ethernet connection is available CD lookup will be performed over the broadband conne...

Page 48: ...mediately display any input A TV that can correctly handle both PAL and NTSC format signals over composite or S video interconnects An amplifier to check the analogue outputs and ideally has digital i...

Page 49: ...atter If there is no disk activity for a long period of time and the unit has not fully started then this suggests that there is a software or hardware prob lem The front panel LCD display will show x...

Page 50: ...rrently playing and it is set to the right output Check other tracks in case there are long blank lead in or lead out sections Audio has not been muted or volume has been turned down on either the amp...

Page 51: ...T 3 The picture on the TV is shown in black and white and is not particularly clear The TV outputs can be switched between PAL NTSC modes PAL television sets display NTSC signals in black and white NT...

Page 52: ...ble to detect a line or dial tone Make sure that the you are using the supplied modem cable it is plugged in the wall socket and unit correctly and that you are connecting it to an analogue line Try p...

Page 53: ...g CD drive as a last resort 2 When I record an album it says it s recorded as uncompressed The software initially records an album as uncompressed regardless of the specified recording quality and the...

Page 54: ...for the connection can be set in the software Main Menu Settings System Settings Controller Settings It is set to 38600 by default which most controlling devices use including our own XiVA Producer It...

Page 55: ...fitted to the PSU towards the rear of the unit Use the multimeter to ensure that there is current reaching the live wire Alternate Current If no current is present then remove the power cord and check...

Page 56: ...section The motherboard should be secured to the chassis at least on all four corners to avoid shorting and the connectors screwed to the rear panel 3 Ensure that a standard SVGA monitor and TV are t...

Page 57: ...w it to run at least one complete test cycle If any errors are found then first change the memory and re run the test however if it should fail again then it is most likely a problem with the motherbo...

Page 58: ...put it back through the test procedure again If the problem still exists then first change the motherboard and then the hard disk s EXPANSION BOARD FINAL DIAGNOSIS 1 The expansion board is fully opera...

Page 59: ...pt and you know that a The telephone line and cable are fine b The details in internet account settings are correct and known to work and c You ve tried another hard disk s then it is most likely a fa...

Reviews: