Imagine Selenio X50, Installation And Operation Manual, Page: 11 / 136

X50
Installation and Operation Manual
xi
Product
Servicing
Except for firmware upgrades and jumper selections, the X50 is not designed for field
servicing. Return the X50 unit to the Harris Customer Service Center for all hardware
upgrades, modifications, or repairs.
Returning a
Product
In the unlikely event that your product fails to operate properly, contact Customer Service to
obtain a Return Authorization (RA) number, and then send the unit back for servicing.
If the original package is not available, you can supply your own packaging as long as it
meets the following criteria:

The packaging must be able to withstand the product’s weight.

The product must be held rigid within the packaging.

There must be at least 2 in. (5 cm) of space between the product and the container.

The corners of the product must be protected.
Ship products back to us for servicing prepaid and, if possible, in the original packaging
material. If the product is still within the warranty period, we will return the product prepaid
after servicing.
Restriction on Hazardous Substances (RoHS) Directive
Directive 2002/95/EC —commonly known as the European Union (EU) Restriction on
Hazardous Substances (RoHS) —sets limits on the use of certain substances found in
electrical and electronic equipment. The intent of this legislation is to reduce the amount of
hazardous chemicals that may leach out of landfill sites or otherwise contaminate the
environment during end-of-life recycling. The Directive, which took effect on July 1, 2006,
refers to the following hazardous substances:

Lead (Pb)

Mercury (Hg)

Cadmium (Cd)

Hexavalent Chromium (Cr-V1)

Polybrominated Biphenyls (PBB)

Polybrominated Diphenyl Ethers (PBDE)
In accordance with this EU Directive, products sold in the European Union will be fully
RoHS-compliant and “lead-free.” Spare parts supplied for the repair and upgrade of
equipment sold before July 1, 2006 are exempt from the legislation. Equipment that
complies with the EU directive will be marked with a RoHS-compliant symbol, as shown in
Figure P-1 .
Figure P-1 RoHS Compliance Symbol