WA R R A N T Y
x
LDX-3500 Series
Claims for Shipping Damage
When you receive the instrument, inspect it immediately for any damage or
shortages on the packing list. If the instrument is damaged, file a claim with the
carrier. The factory will supply you with a quotation for estimated costs of repair.
You must negotiate and settle with the carrier for the amount of damage.
Comments, Suggestions, and Problems
To ensure that you get the most out of your ILX Lightwave product, we ask that
you direct any product operation or service related questions or comments to ILX
Lightwave Customer Support. You may contact us in whatever way is most
convenient:
Phone . . . . . . . . . . . . . . . . . . . . . . . . . . . (800) 459-9459 or (406) 586-1244
Fax . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . (406) 586-9405
On the web at: . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ilx.custhelp.com
Or mail to:
ILX Lightwave Corporation
P. O. Box 6310
Bozeman, Montana, U.S.A 59771
www.ilxlightwave.com
When you contact us, please have the following information:
Model Number:
Serial Number:
End-user Name:
Company:
Phone:
Fax:
Description of what is
connected to the ILX
Lightwave instrument:
Description of the problem:
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