ILVE LIMITED WARRANTY
Eurolinx Pty Limited A.B.N. 50 001 473 347 trading
as ILVE (“ILVE”)
Office: 48-50 Moore Street, Leichhardt N.S.W 2040
Post: Locked Bag 3000, Annandale, N.S.W 2038
P: 1300 MY ILVE (694 583)
WARRANTY REGISTRATION
Your ongoing satisfaction with your ILVE product is
important to us. We ask that you complete the enclosed
Warranty Registration Card and return it to us so that
we have a record of the ILVE products you purchased.
Alternatively you can register on line (see registration
card for details)
PRIVACY
ILVE respects your privacy and is committed to
handling your personal information in accordance with
the National Privacy Principles and the Privacy Act 1988
(Cth). A copy of the ILVE Privacy Policy is available at
www.ilve.com.au. ILVE will not disclose any personal
information set out in the Warranty Registration Card
(“Personal Information”) without your consent unless
required by:
1. law;
2. any ILVE related company;
3. any service provider which provide services to ILVE
or assist ILVE in providing services (including repair
and warranty services) to customers. Our purpose in
collecting the Personal Information is
to keep a record of the ILVE product purchased by you,
in order to provide a better warranty service to you in
the unlikely event that there is a problem with your ILVE
product. ILVE may contact you at any one or more of
the address, email address or telephone numbers set
out in the Warranty Registration Card. Please contact
ILVE on 1300 694 583 should you not wish to be
contacted by ILVE.
WARRANTY
1. Warranty
ILVE warrants that each ILVE product will remain, for
a period of twenty four (24) months computed from
the date of purchase of the ILVE product, free from
defects arising in the manufacture of the ILVE product
(“Warranty”). Except for consumer guarantees set
out in the Competition and Consumer Act 2010 (Cth)
(“Act”), ILVE does not make any further warranties or
representations in relation to ILVE products.
2. What is not Covered by the Warranty.
The Warranty does not apply if an ILVE product is
defective by a factor other than a defect arising in the
manufacture of the ILVE product, including but not
limited to:
(a) damage through misuse (including failure to
maintain, service or use with proper care), neglect,
accident or ordinary wear and tear (including
deterioration of parts and accessories and glass
breakage);
(b) use for purpose for which the ILVE product was not
sold or designed;
(c) use or installation which is not in accordance with
any specified instructions for use or installation;
(d) use or operation after a defect has occurred or been
discovered;
(e) damage through freight, transportation or handling in
transit (other than when ILVE is responsible);
(f ) damage through exposure to chemicals, dusts,
residues, excessive voltage, heat, atmospheric
conditions or other forces or environmental factors
outside the control or ILVE;
(g) repair, modification or tampering by the purchaser or
any person other than ILVE, an employee of ILVE or an
authorised ILVE service contractor;
(h) use of parts, components or accessories which have
not been supplied or specifically approved by ILVE.
(i) damage to surface coatings caused by cleaning or
maintenance using products not recommended in the
ILVE product handbook provided to the purchaser upon
purchase of the ILVE product;
(j) damage to the base of an electric oven due to items
having been placed on the base of the oven cavity or
covering the base, such as aluminium foil (this impedes
the transfer of heat from the element to the oven cavity
and can result in irreparable damage); or
(k) damages, dents or other cosmetic imperfections not
affecting the performance of the ILVE in respect of an
ILVE product purchased as a “factory second” or from
display. The Warranty does not extend to light globes
used in ILVE products.
3. Domestic Use
Each ILVE product is made for domestic use. This
Warranty may not extend to ILVE products used for
commercial purposes; under those circumstances the
warranty period is limited to 3 month.
4. Time for Claim under the Warranty
You must make any claim under this Warranty within
twenty eight (28) days after the occurrence of an event
which gives rise to a claim pursuant to the Warranty, by
booking a service call on the telephone number below.
5. Proof of Purchase
Customers must retain proof of purchase in order to be
eligible to make a warranty claim in respect of an ILVE
product.
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