Instructions for installation and use | IKI electric heater with separate control unit
Sivu 8
Warranty
IKI
‐
Kiuas
Ltd
(the
manufacturer)
assures
a
warranty
to
its
products
as
stipulated
here,
guaranteeing
the
quality
and
functionality
of
the
products
during
the
warranty
period.
The
warranty
applies
to
heaters
sold
and
used
in
Finland.
The
warranty
requires
that
the
buyer
follow
the
instructions
regarding
the
placement
of
the
heater,
its
installation,
use
and
maintenance
as
well
as
those
regarding
the
qualities
of
the
stones
used
in
the
heater.
The
length
of
the
warranty
period
is
24
month
from
the
day
of
purchase
or
from
the
day
of
purchase.
The
warranty
period
for
spa
saunas
and
other
public
‐
use
saunas
is
6
months,
or
determined
according
to
the
frequency
of
use.
Contact
the
manufacturer
for
more
details.
The
warranty
for
electric
heaters
requires
that:
1
In
case
of
defect
or
malfunction,
the
buyer
must
always
contact
the
manufacturer
or
sales
agent
before
searching
for
the
cause
or
attempting
to
repair
it.
Any
repairs
must
be
agreed
upon
in
writing
with
the
manufacturer.
2
In
private
apartment
use,
the
heater’s
stone
space
needs
to
cleaned
out
and
re
‐
piled
at
least
once
a
year
and
weathered
stones
need
to
be
replaced
with
new
ones.
3
In
institutional
or
professional
use,
the
heater’s
stones
must
be
re
‐
piled
at
least
three
times
a
year
during
the
warranty
period.
If
this
is
not
done,
the
warranty
ceases
to
apply.
In
addition,
the
stones
must
be
changed
to
new
ones
at
least
once
a
year.
Proof,
such
as
the
product’s
purchase
receipt,
must
be
presented
at
request.
The
use
of
ceramic
heater
stones
(other
than
those
form
Kerkes)
is
prohibited.
4
The
warranty
does
not
cover
dismantlement
or
reinstallation
on
sauna
benches,
removal
of
sauna
stones
nor
re
‐
piling
them.
IKI
‐
Kiuas
recommends
using
for
the
lower
levels
sauna
benches
that
can
be
moved
without
using
tools
to
dismantle
structures.
5
The
warranty
for
replacement
parts
is
12
months
from
the
day
of
purchase.
The
replacement
for
the
damaged
part
will
be
delivered
to
the
sales
agent
cost
free.
The
installation
of
the
replacement
part
must
be
carried
out
by
a
mechanic
that
has
been
approved
by
the
manufacturer.
The
manufacturer
is
not
liable
to
reimburse
any
costs
due
to
the
removal
of
the
faulty
part
or
the
installation
of
the
replacement.
The
faulty
part
must
be
returned
to
the
manufacturer
at
request
and
at
their
expense.
The
manufacturer
will
issue
its
freight
contacts
number
for
the
delivery
of
the
faulty
part.
Receipt
from
the
reseller
or
certificate
from
a
manufacturer’s
authorized
mechanic
will
function
as
a
warranty
certificate.
6
Warranty
based
on
the
conditions
set
by
The
Electrical
Contractors´
Association
of
Finland
STUL.
STUL
‐
warranty
applies
to
electric
heaters
and
control
units
if
agreed
upon
in
writing.
In
such
cases,
the
conditions
STUL
has
set
are
attached
to
these
warranty
conditions.
When
the
use
of
STUL
warranty
has
been
agreed
upon,
they
supersede
these
warranty
regulations,
if
contradictory.
7
Limitations
to
warranty:
The
product
owner
must
take
good
care
of
the
product.
On
receiving
the
product,
the
owner
is
expected
to
check
that
it
does
not
show
signs
of
damage
caused
during
shipping
or
storage.
In
case
of
such
damage,
they
must
contact
the
sales
agent
or
transport
company
immediately.
The
manufacturer
is
not
liable
for
any
damages
caused
during
shipping,
or
by
inappropriate
storage,
installation
or
use
against
manufacturer’s
instructions,
neglect
of
maintenance,
or
damage
caused
by
placement
of
the
heater
in
a
place
which
does
not
meet
the
recommendations
made
by
the
manufacturer.
8
Damage
notifications:
The
owner
is
responsible
for
notifying
the
manufacturer,
the
sales
agent,
or
manufacturer’s
authorized
mechanic
of
any
damage
or
malfunction
as
soon
as
it
appears
and
within
14
days.
Any
warranty
related
claims
must
be
submitted
within
14
days
from
the
closing
date
of
the
product’s
warranty
period.
