Draco tera flex
Configuration via Management Software
251
8.14 Updating the Extender Firmware
The firmware of the extender modules connected to the matrix can be updated in this menu, except for the
xxxMSD firmware type that has to be updated via Mini-USB service port if necessary.
The firmware type is part of the file name such as the MSD firmware the file extension
.pfw
, e.g.,
EXTMSD.pfw
.
An update of the xxxMSD firmware is usually not necessary. In rare cases, an update may only be
necessary to expand the functionality of certain extender modules for specific requirements. In this case,
please contact the manufacturer’s technical support in advance.
If required, the update files can be requested from the manufacturer’s technical support.
Please refer to the user manual of the respective extender module if a manually firmware update of
extender modules has to be performed.
Preparation
If the syslog function has not been set yet, we recommend activating the syslog function (see chapter 8.4.7,
page 151) before updating the firmware to log the update in case of update errors.
To be prepared for a firmware update, proceed as follows:
1. Save the matrix configuration locally (see chapter 8.11.2, page 239).
2. If the options settings for the management software have not yet been set:
2.1. Open
Extras > Options
in the menu bar.
2.2. Under
Firmware Directory
insert in the directory from which the update files should be standardly
sourced.
3. Save the update files in the
Firmware Directory
.
NOTICE
Possible failures when updating the extender firmware
In case the xxxMSD firmware part of one or more extender modules require an update, there may be
dependencies between the new contents of xxxMSD firmware files and other extender firmware files. In
this case, installing other firmware files before updating xxxMSD firmware files could lead to failed
updates.
To process successful firmware updates:
Please check the release notes of the firmware package for dependencies between the extender
firmware files.
If you got information from the manufacturer’s technical support that an update of xxxMSD firmware
files of certain extender modules is required, please update these firmware files via Mini-USB service
port of the respective extender module (see chapter
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