14
troubleshooting
situation
try this
iPod/iPhone
does not
charge or
sync
Ensure AC adapter is connected.
•
Ensure USB cable is connected.
•
Ensure device is seated correctly.
•
Ensure iTunes is open.
•
keyboard
or USB 2.0
ports do not
work
Ensure USB cable is connected.
•
Connect your keyboard to a port
•
on the computer, not to a USB hub.
Ensure AC adapter is connected.
•
Mac
application
keys do not
launch
Reinstall the driver (see
•
“install
software” on page 6).
Ensure your program is in the
•
application folder.
situation
try this
mouse does
not work
Ensure the nano USB receiver is
•
connected.
Connect the nano USB receiver to
•
a different USB port.
Check that the battery is inserted
•
correctly.
Move the mouse closer to the nano
•
USB receiver.
Ensure the laser sensor on the
•
bottom of the mouse is clean.
Install a fresh battery.
•
mouse low
battery
indicator (red
light) flashing
Install a fresh battery.
•