Trouble Shooting
Unit doesn’t
respond
(no power)
iPod does not
dock properly
iPod does not
respond to the
unit
iPod doesn’t
charge up
Sound is distorted
Wall outlet is not functioning
Possible Problem
Symptom
Solution
iPod is not docked properly
Your iPod software is too old
iPod is locked up
iPod is not docked properly
Using 3rd generation iPod
iPod is locked up/frozen
iPod battery has problem
Volume level is set too high
Sound source is distorted
Plug another device into the same outlet to
confirm the outlet is working
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
Upgrade software on your iPod via iTunes
Please refer to your iPod manual for details. Please make
sure your iPod is working properly before docking in
the unit.
Remove your iPod from the dock and check for
obstruction on the connectors in the dock and on your
iPod. Then reseat it in the dock.
iH33 doesn’t support 3rd generation iPod
Please refer to your iPod manual for details. Please make
sure your iPod is working properly before dock into the unit.
If iPod original sound source is poor quality, distortion and
noise are easily noticed with high-power speakers.
Try a different file source such as iTunes.
Dock or connector is obstructed
Decrease the volume.
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