IGT ALTURA User Manual Download Page 4

CLEAR PRINTER JAM

CANCEL

GEMINI

®

 REPORTS

TOTAL SCREEN

HOME SCREEN

HELP

SPECIAL FUNCTIONS

SPECIAL FUNCTIONS

DRAW GAME VALIDATION

REPORTS

CLEAR READER JAM

LOCK

SHORTCUT HELP

STOP

Page 4

Page 5

Page 3

Page 2

GENERAL HELP

1. Touch 

Help

 (the large 

?

 next to 

SIGN OFF

).

2.  Touch desired Help topic.
3.  Help information displays.
4. Touch 

Print

 to print the information.

5. Use 

Up 

and

 Down arrows

 to scroll through text.

6 Touch 

Back arrow 

to return to the Home screen.

VIDEO HELP

1. Touch 

Help

.

2. Touch 

Video Help

.

3.  Touch desired Help topic.
4.  A video demonstrating the selected function displays.
5. Touch 

Pause

 to pause video. Forward and reverse the video by touching

 the 

arrows

.

6. Touch 

Home

 to return to the Home screen.

1. Touch 

Shortcut Help

 (hand with small 

?

).

2.  Touch a button for help on a specific function.
3. Use 

Up 

and

 Down arrows

 to scroll through text.

4. Touch 

Print

 to print the information or touch 

Back

 to return to previous

 screen. 

1. Touch 

Lock

 to lock terminal without signing off.

2.  To unlock terminal, enter your 5-digit Pass Number using
 

numeric touchpad

.

Touch 

STOP

 to interrupt transactions that are processing 

multiple tickets. Wagers that have not been sent to system 

host will be stopped.

1.  Touch 

Special Functions

.

2.  Touch the desired function or touch
 

Home

 to return to the Home screen.

MAIL

Touch 

Mail

 to read, delete or print Mail Messages sent by the lottery.

NEWS

Touch 

News

 to view or print News Message sent by the lottery.

ESPAÑOL

Touch button to switch languages between English and Spanish.

TRAINING ON/OFF

You must sign off from the system before entering Training Mode. To enter 

Training Mode touch buttons in the following order:

1.  SIGN OFF
2. YES 
3. OK
4.  Special Functions
5.  Training On/Off
6.  SIGN ON 

then enter all 1’s for Terminal and Pass Numbers.

To exit Training Mode and return to customer transactions, touch buttons in 

the following order:

1.  SIGN OFF
2. YES
3. OK
4.  Special Functions
5.  Training On/Off
6.  SIGN ON 

then enter your Terminal and Pass Numbers.

DIAGNOSTICS

Use this screen to access: Printer Test, CIS Reader Test, Terminal Reset, 

Temperature Monitor, Version Info, Barcode Reader Test and Sign Device 

Test.

VOLUME CONTROL

Touch speaker icon to adjust volume setting. The minimum volume level is 4.

REPRINTS

Reprints allows you to reprint the last Draw Game Transaction, Play, 

Validation or Cancellation. All Reprints state “REPRINT - NOT FOR SALE”.
Touch desired option and the reprint prints automatically.

TOTAL SCREEN

1.  When transactions for customer are complete,
 touch 

TOTAL

.

2.  Enter amount paid by customer using 

numeric touchpad

.

3. Touch 

TOTAL

 to complete purchase.

4. Touch 

Print

 to print a receipt.

5. Touch 

Clear

 to clear transaction display and return to Home screen for

 

next customer transaction.

The Altura will have one of two printers as shown below.

1. Press 

silver button

 

OR 

lift up on the 

silver bar

 of your printer type and 

open the paper cover on printer.

2.  Remove used paper roll from printer.
3.  Remove tape from new roll of paper and place roll in printer with paper 

unwinding from bottom.

4.  Make sure 12-18 inches of excess paper is hanging out of printer (if 

loading a previously loaded roll, 2-4 inches should hang out of printer).

5.  Close paper cover firmly over excess paper so that it latches securely.
6.  Paper feeds automatically to align itself.
7.  Printer automatically cuts excess paper.
8.  After changing paper, run a Printer Test to ensure
 

paper was loaded properly. On Home screen,

 

• touch 

Special Functions,

 

• touch 

Diagnostics,

 

• touch 

Printer Test

 and a test ticket will print if

 

 paper is loaded properly.

1. Press 

silver button

 and open paper cover on printer.

2.  Remove jammed paper from printer.
3.  Approximately 2–4 inches of paper should hang out of the printer.
4.  Close paper cover firmly over excess paper so it latches securely.
5.  Paper feeds automatically to align itself and cuts excess.

1. Press 

silver release button

 immediately above touch screen and gently bring

 

screen forward.

2. Press 

green arrow button

 down and pull forward to access reader. For the

 

Altura C, lift up on 

black rectangular release lever

 and pull it forward to

 

access reader.

3.  Remove  jammed material. 
4.  Close reader and gently push frame of touch screen back until the latch clicks.

Available reports include: Daily, Payout 
Summary, Invoice, Retailer Incentive, Winning 
Numbers By Date, Recent Winning Numbers, 
All Games Winning Numbers, Current Jackpot, 
All Jackpot and Top Prizes Unclaimed.
1. Touch 

Reports

.

2.  Touch desired option, such as 

Daily Reports

.  

3.  Select and/or enter requested information as prompted, such as 

Today

.

4.  The report displays on the screen and may be printed by touching 

Print

. Use

 

Up 

and

 Down arrows

 to scroll through text.

5. Touch 

Home

 to return to the Home screen or 

Reports

 to return to

 

Reports Menu.

1.  Scan the ticket or insert it into the top
 

of the reader; 

OR

 touch 

Draw Game

 Validation

, then enter the ticket number

 

using the 

numeric touchpad

.

2.  A Validation Confirmation screen displays and two receipts print
 

automatically. Give customer PLAYER COPY.

3. Touch 

OK

 to return to the Home screen.

4.  Deface barcode after validating ticket.

The Daily Reports and Payout Summary can be produced for a location or 

specific terminal in a location with more than one terminal.

DAILY REPORTS

1. Touch 

Reports

.

2. Touch 

Daily Reports

 and select the day of the week.

3. Touch 

Terminal 

and enter the 8-digit Gemini terminal number.

4. Touch 

Send

.

PAYOUT SUMMARY 

1. Touch 

Reports

.

2. Touch 

Payout Summary

.

3. Touch 

Terminal

 and enter the 8-digit Gemini terminal number.

4. Touch 

Send

.

Only

 

Pick 3™ and Daily 4™ tickets can be canceled. 

Cancellation must be at the issuing terminal within 60 
minutes of printing and before draw break.
1. Touch 

CANCEL 

on Pick 3 or Daily 4 screen.

2.  Scan barcode, insert ticket into top of reader or manually enter serial
 

number using 

numeric touchpad

.

3.  A Cancellation Confirmation screen displays refund amount and two
 

cancellation receipts print automatically.  Give customer PLAYER COPY.

4. Touch 

OK

 to return to Home screen.

CLEAN TERMINAL

To clean Altura terminal, spray non-ammonia window cleaner or 91% 

isopropyl alcohol on a soft, dry, lint-free cloth and gently wipe components 

clean. 

DO NOT

 spray any liquid directly onto touch screen or any components 

inside the Altura. 

DRAW GAME INQUIRY

1. Touch 

Draw Game Inquiry

.

2.  Scan the ticket or insert it into the top of the
 reader; 

OR

 enter the ticket number using the 

numeric touchpad

.

3.  A screen displays indicating whether or not the ticket is a winner.
4. Touch 

OK

 to return to the Home screen.

Summary of Contents for ALTURA

Page 1: ...ALTURA ALTURA C effective 08 14 2023 Quick Reference Card IGT HOTLINE 24 HOURS 7 DAYS A WEEK 800 458 0884 TEXAS LOTTERY RETAILER SERVICES 7 00AM 5 30PM CT MON FRI 800 375 6886...

Page 2: ...Press YES to print ticket or NO to cancel transaction Playslip 1 Insert completed playslip into top of reader with play side facing you 2 Ticket s prints automatically 3 If a playslip is rejected retu...

Page 3: ...splays 5 Touch Pause to pause video Forward and reverse the video by touching the arrows 6 Touch Home to return to the Home screen 1 Touch Shortcut Help hand with small 2 Touch a button for help on a...

Page 4: ...Pass Numbers DIAGNOSTICS Use this screen to access Printer Test CIS Reader Test Terminal Reset Temperature Monitor Version Info Barcode Reader Test and Sign Device Test VOLUME CONTROL Touch speaker ic...

Page 5: ...cs touch Printer Test and a test ticket will print if paper is loaded properly 1 Press silver button and open paper cover on printer 2 Remove jammed paper from printer 3 Approximately 2 4 inches of pa...

Page 6: ...tomatically Give customer PLAYER COPY 3 Touch OK to return to the Home screen 4 Deface barcode after validating ticket The Daily Reports and Payout Summary can be produced for a location or specific t...

Page 7: ...is selected touch Manual Entry to select 5 numbers 1 70 then touch one Mega Ball number 1 25 OR touch QUICK PICK 8 Touch SEND and ticket s prints automatically JUST THE JACKPOT 1 Touch JUST the JACKP...

Page 8: ...rning Day Evening Night or All 8 Select FIREBALL YES or NO Cost of playboard with FIREBALL doubles 9 Select 4 single digit numbers 0 9 OR touch QUICK PICK and the system will pick numbers 10 For addit...

Page 9: ...h OK to return to the Settle Pack screen You may settle additional packs or touch Home to return to the Home screen INVENTORY REPORTS Available Inventory Reports include Inventory Sales Summary Pack S...

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