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w w w . i G O e l e c t r i c . c o m

WARRANTY INFORMATION

WARRANTY

iGO Electric warrants to the original retail purchaser (”You”), that the iGO product 
for which this warranty has been issued is free from defects in material and 
workmanship for the time detailed below, from the date of original retail purchase. 
This warranty is not transferable to a subsequent purchaser. iGO’s sole obligation 
under this warranty is to repair or replace the product, at iGO’s option. 

You have a 12 month warranty on the frame of the bike and electrical 
components. The battery has a 12 month warranty.
There is a 30 day warranty on any manufacturers defects. Not 
including any wear and tear parts (See P.25, Article 2, Sec.2.5). 

Certain warranty conditions may apply, contact your dealer if you have any questions.

WARRANTY LIMITATIONS

The duration of any implied warranty or condition, of merchantability, fitness for 
a particular purpose, or otherwise, on this product shall be limited to the duration 
of the express warranty set forth above. In no event shall iGO be liable for any loss, 
inconvenience or damage, whether direct, incidental, consequential or otherwise, 
resulting from a breach of any express or implied warranty or condition, of 
merchantability, fitness for a particular purpose, or otherwise with respect to this 
product, except as set forth herein. This warranty gives you specific legal rights, 
and you may also have other rights, which may vary, from location to location.

This warranty will be interpreted pursuant to the laws of Canada. The original 
English version/meaning of this warranty controls over all translations and iGO 
is not responsible for any errors in translation of this warranty or any product 
instructions. This warranty is not intended to confer any additional legal, 
jurisdictional, or warranty rights to you other that those set forth herein or 
required by law. If any portion of this warranty is held to be invalid or unenforceable 
for any reason, such finding will not invalidate any other provision.

Summary of Contents for eXtreme 3.1ez

Page 1: ...PLACE OF PURCHASE PLEASE CALL iGO Customer Service Technical Support Toll Free Number 1 866 996 6686 Mon Fri 9 00 am 5 00 pm EST w w w i G O e l e c t r i c c o m b u i l d m y e x t r e m e 3 E Z PLE...

Page 2: ...not be held responsible for any inaccuracies whatsoever iGO highly recommends having the ebike assembled and adjusted by a professional bicycle technician FRAME NUMBER VIN NUMBER The frame number is l...

Page 3: ...ay of cycling Whether you use the ebike for commuting shopping or just a leisurely ride you will do so comfortably and confidently on your new iGO Chances are that you have not previously owned an ele...

Page 4: ...G BATTERY RANGE DISCONNECTING AND REMOVING THE BATTERY CHARGING THE BATTERY USING THE BATTERY AS A POWER SOURCE WHAT YOU SHOULD KNOW ABOUT YOUR BATTERY HOW TO STORE YOUR BATTERY DURING NON USE ADJUSTI...

Page 5: ...ING MOVING AND STORAGE INSTRUCTIONS WARRANTY INFORMATION WARRANTY WARRANTY LIMITATIONS WARRANTY TERMS REGISTER YOUR BIKE 24 24 24 25 25 26 26 26 27 29 PLEASE READ IMPORTANT BATTERY STORAGE INFORMATION...

Page 6: ...t necessary to keep the key in the lock while riding Turn the power on by pressing the POWER Button for 2 seconds BUTTONS POWER Powers ebike ON OFF MODE Toggles through display modes PLUS Pedal assist...

Page 7: ...ANCE LEVEL 0 9 Mode 0 No assistance BATTERY INDICATOR 5 Bars Full Battery ODOMETER Total distance traveled TRIP ODOMETER Distance traveled since last reset TIMER Time since ebike was last turned on LI...

Page 8: ...e strongest assistance from the motor In power level 0 the motor does not provide any pedal assistance or throttle but you will still be able to use the lights and functions of the display NOTE The ba...

Page 9: ...f the power assist level you select the throttle is capable of taking you to top speed You can use the throttle along with the pedal assist or on its own Display unit and throttle located on left hand...

Page 10: ...exit the Settings Menu RESET SPEED AND DISTANCE Press PLUS or MINUS and toggle to y to reset average speed max speed trip time SYSTEM Press PLUS or MINUS to toggle between metric imperial BRIGHTNESS...

Page 11: ...ur display In the event of an error code verify all electrical connections 1 at the wiring between the handlebars and the downtube of the bike and 2 on the left chainstay between the motor and the con...

Page 12: ...til the level of assistance is at level 0 This will allow you to use the lights and functions of the display but ride the bicycle without any pedal assistance from the motor Pedal assist levels 1 5 ar...

Page 13: ...at first to become more comfortable with it The operation of the pedal assistance depends on the speed at which the pedals are rotated and your cycling speed The electric motor speed is limited to a...

Page 14: ...condition of the battery battery capacity decreases as the battery ages Battery Capacity Batteries are often compared based on capacity Amp hours Ah However a comparison based on capacity alone does n...

Page 15: ...gle as shown while pushing the top of the battery into the lock until an audible click is heard Ensure the battery is secure by attempting to gently turn the key in the lock When installed correctly t...

Page 16: ...RGING THE BATTERY The battery can be charged both on and off of the bike Please identify your charging port figure 16 1 First plug the chargers male plug into the battery then plug the chargers 110 vo...

Page 17: ...of its life The performance of the battery will decrease at low temperatures The ideal operating temperature is approx 10 C to 50 C The guideline is that the capacity will decrease by 1 at every 1 C o...

Page 18: ...ttach the supplied battery charger and charge for a period of no more than 15 minutes 3 Continue this procedure once a month until more frequent riding This process will make sure that your battery do...

Page 19: ...ce handlebar in position on stem and using 5mm allen key tighten bolts as shown in figure 19 2 Make sure to attach all bolts one at a time in order from 1 to 4 as shown but don t fully tighten until a...

Page 20: ...ting make sure to retighten the nut Fig 20 2 Fig 20 1 ATTENTION Ensure that the safety marks for max height written on the seat post are not visible when retightening the hex bolt ADJUSTING YOUR SEAT...

Page 21: ...ront fender light ATTENTION If you can put your feet flat on the ground while seated your seat height is too low Full instructions for installing the light and front and rear fenders are shown in the...

Page 22: ...educe noise and increase the braking power Before your first ride perform this procedure to properly condition the brake pads and rotors 1 Accelerate to a medium speed approx 20 km h then firmly apply...

Page 23: ...er closest to your index finger To shift down a gear push the trigger closest to your thumb TIRE PRESSURE The tire pressure will affect the range and comfort of your bike Your eBike comes equipped wit...

Page 24: ...TENANCE Check tire pressure regularly Check brake wear every month and adjust Clean and Lubricate the chain occasionally If caught in the rain ensure bike and electrical components are wiped dry remov...

Page 25: ...on electric bikes Ensure any car rack used is certified for use with eBikes and can handle the additional weight when in transport As with any bicycle it is encouraged to store your electric bike in a...

Page 26: ...r purpose or otherwise on this product shall be limited to the duration of the express warranty set forth above In no event shall iGO be liable for any loss inconvenience or damage whether direct inci...

Page 27: ...t page of this manual The warranty period begins on the date of purchase 2 2 iGO bike frames are guaranteed by design and or material defects for 12 months 2 3 All electronic parts such as electronic...

Page 28: ...ional provisions for the battery battery pack a iGO Li ion battery battery pack has a warranty period of 12 months b Normal wear decrease in battery capacity is not covered under warranty The battery...

Page 29: ...TE at the bottom of the page Once in your account locate and click on the button Add New Registration This will open the Product Registration Form Complete the form and click Register at the bottom of...

Page 30: ...ared brushless hi torque rear hub TORQUE up to 80Nm CONTROLLER 20A 48V 12 MOSFET hi power cut off BATTERY 3000mAh Cell Lithium Ion 48V 12Ah 576Wh RANGE 55km 34mi PAS 9 Levels of power assisted pedalin...

Page 31: ...duce the risk of injury close supervision is necessary when the product is used near children Do not put fingers or hands into the product Leave indoors when charging or not riding Do not use the char...

Page 32: ...1300 55th Ave Suite 100 LACHINE QC H8T 3J8 CANADA support iGOelectric com www iGOelectric com IGOEXT31EZMA220926EN...

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