EN
7
TROUBLESHOOTING
In case your dishwasher doesn’t work properly, check if the problem can be solved by going through the following list.
For other errors or issues please contact authorized After-sales Service which contact details can be found in the warranty booklet.
The manufacturer ensures the availability of spare parts for at least 10 years after production date of this appliance.
IEC 436
:
Policy and standard documentation and additional product information can be found by:
•
Visiting our website
docs.whirlpool.eu
•
Using QR Code
•
Alternatively,
contact our After-sales Service
(See phone number in the warranty booklet).
When contacting our After-sales Service, please state the codes provided on your product‘s
identification plate.
The model information can be retrieved using the QR-Code reported in the energy label.
The label also includes the model identifier that can be used to consult the portal of the registry
at https://eprel.ec.europa.eu (available only on certain models).
PROBLEMS POSSIBLE CAUSES
SOLUTIONS
Salt indicator
is lit
Salt reservoir is empty. (After refill the salt indi-
cator may remain lit for several wash cycles).
Refill reservoir with salt (for more information - see page 2).
Adjust water hardness - see table, page 2.
The dishwasher
won’t start or
does not respond
to commands.
The appliance has not been plugged in
properly.
Insert the plug into the socket.
Power outage.
For safety reasons, dishwasher will not re-start automatically when power returns.
Open dishwasher door, press Start button and close the door within 4 seconds.
The dishwasher door is not closed.
Vigorously push the door until you hear the “click”.
Cycle is interupted by door opening for
more than 4 seconds.
Press START/Pause and close the door within 4 seconds.
It does not respond to commands.
Switch off the appliance by pressing the ON/OFF button, switch it back on after
approximately one minute and restart the program. If problem persists, unplug
the appliance for 1 minute, then plug it back in.
The dishwasher
won’t drain.
The wash cycle has not finished yet.
Wait until the wash cycle finishes.
The drain hose is bent.
Check that the drain hose is not bent
(see INSTALATION INSTRUCTION).
The sink drain pipe is blocked.
Clean the sink drain pipe.
The filter is clogged up with food residues. Clean the filter
(see CLEANING THE FILTER ASSEMBLY).
The dishwasher
makes excessive
noise.
The dishes are rattling against each
Position the crockery correctly
(see LOADING THE RACKS).
An excessive amount of foam has been
produced.
The detergent has not been measured out correctly or it is not suitable for
use in dishwashers
(see FILLING THE DETERGENT DISPENSER).
Restart the cur-
rent cycle by switching OFF the dishwasher, then switch it on again, select a
new program, press START/Pause and close the door within 4 seconds. Please
do not add any detergent.
The dishes are
not clean.
The crockery has not been arranged
properly.
Arrange the crockery correctly
(see LOADING THE RACKS).
The spray arms cannot rotate freely, being
hindered by the dishes.
Arrange the crockery correctly
(see LOADING THE RACKS).
The wash cycle is too gentle.
Select an appropriate wash cycle
(see PROGRAMS TABLE).
An excessive amount of foam has been
produced.
The detergent has not been measured out correctly or it is not suitable for use
in dishwashers
(see FILLING THE DETERGENT DISPENSER).
The cap on the rinse aid compartment has
not been shut correctly.
Make sure the cap of the rinse aid dispenser is closed.
The filter is soiled or clogged.
Clean the filter assembly
(see CARE AND MAINTENANCE).
There is no salt.
Fill the salt reservoir
(see FILLING THE SALT RESERVOIR).
The dishwasher
does not fill the
water.
All LEDs are blin-
king rapidly
No water in the water supply or the tap is
closed.
Make sure there is water in the water supply or the tap running.
The inlet hose is bent.
Make sure the inlet hose is not bent
(see INSTALLATION)
reprogram the
dishwasher and reboot.
The sieve in the water inlet hose is clogged;
it is necessary to clean it
After having carried out the verification and cleaning, turn off and turn on the
dishwasher and restart a new program.
Dishwasher
finishes the cycle
prematurely.
Drain hose positioned too low or siphoning
into home sewage system.
Check if end of drain hose is placed at correct height
(see INSTALLATION)
.
Check for siphoning into home sewage system, install air admittance valve if
necessary.
Air in water supply.
Check water supply for leaks or other issues letting air inside.
