Lock Behaviour
Mortise will lock upon door closure.
Should the door be kept open after Timer is
up, door will not lock until door is closed.
Should the door be kept closed after
unlocking, door will lock after Timer is up.
Behaviour
Timer Re-lock
Activated
Mortise will lock upon door closure only.
Mortise will lock when Timer is up, regardless
of whether door is open or closed.
Sensor Re-lock
Activated
Manual lock mode:
Door will not re-lock automatically
Sensor Re-lock
Press and hold the Open/Close
button indoors until you hear a
series of beeps.
Keypad Lockout Mode
Bluetooth Key
Physical Key
Open/Close Button
Thumbturn
Handle
No alarm
Both keypad and ‘Close’ light up
Unresponsive until Keypad Lockout
Mode is disabled
5 consecutive invalid PIN
or key cards
Security Lockout Mode
Bluetooth Key
Physical Key
Open/Close Button
Thumbturn
Handle
Sounds alarm
Only ‘Close’ lights up
Unresponsive for 5 minutes
Activated by
Disable By
Alarm
Behaviour
Duration
24
• Try with a different mobile device, using the
same username and password
• Update your phone’s Operating system to the
latest version
• Restart the Bluetooth and internet connection
on your mobile device
• Restart igloohome app on your mobile device
• Switch to a new set of batteries
• Use a 9V battery to jumpstart and switch to a
new set of batteries
• Make sure that the generated PIN codes are
activated within the given hours
• Do a Bluetooth Unlock to refresh the app
• PIN codes may have been customised or
expired
• To open the battery compartment, slide the
cover upwards and replace all four batteries
ON
ON
ON
OFF
OFF
OFF
ON
OFF
* By default, the Sensor Re-lock is enabled and Timer Re-lock is set at 60 seconds.
