6
Guarantee Information
Disclaimer
Updates to hardware components are made regularly. Therefore some of the instructions, specifications and
pictures in this documentation may differ slightly from your particular situation. All items described in this
guide are for illustration purposes only and may not apply to your particular situation. No legal right or
entitlements may be obtained from the description made in this manual.
Disposal of Old Electrical Appliances
The European Directive 2002/96/EC on Waste Electrical and Electronic Equipment (WEEE),
requires that old household electrical appliances must not be disposed of in normal unsorted
municipal waste. Old appliances must be collected separately in order to optimise the recovery and
recycling of the materials they contain and reduce the impact on human health and the environment.
The crossed out “wheeled bin” symbol on the product reminds you of your obligation, that when you dispose
of the appliance it must be separately collected. Consumers should contact their local authority or retailer for
information concerning the correct disposal of their old appliance.
Postal Address:
Customer Service Department
Pik-a-Pak Electrical Distributors
38 Bluestem Road,
Ransomes Europark,
Ipswich, IP3 9RR
Tel:
01473 271 272
Fax:
01473 270 733
Website:
When writing or emailing us to report a fault please ensure you attach a copy of your proof of purchase.
Please retain your original
This product is guaranteed for a period of 2 years from the date of purchase
against mechanical and electrical defects.
The warranty
does not
cover consumable parts that require replacement
under normal use or accessories. This includes filters, belts, and accessory
attachments.
1. If a fault develops within 28 days of purchase it should be returned to the
place of purchase for exchange.
2. If the fault develops after 28 days and within 24 months of purchase
please contact our customer service department 01473 271 272 or write
to us at the address detailed below.
Please quote the model number which begins
IG
, the „Batch Number‟ beginning
‘5’
and give details of the exact fault.
We will then decide whether to repair or replace the item. You will be required to return a copy of your
proof of purchase. Please retain your original.
If an item is replaced under guarantee within 2 years, the guarantee for the replacement item will be
calculated from the purchase date of the original.
Before calling the Customer Service number please ensure you have
checked the Troubleshooting Guide
.
