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14

TROUBLESHOOTING

If you are having problems with your appliance, please use our troubleshooting guide below. If you are 
unable to resolve the issue using this guide please ring our Customer Service Department on 0844 848 
5861. Please have the model code and purchase information available.

Appliance does  

not work

Mains plug is not plugged in

or is loose

Insert mains plug.

Fuse has blown or is defective

Check fuse, replace if necessary.

Socket is defective

Mains malfunctions are to be

corrected by an electrician.

Temperature is not properly

adjusted.
Door was open for an extended

period.

Open the door only as long as

necessary.

A large quantity of warm food was 

placed in the appliance within the 

last 24 hours.

Turn the temperature regulation to 

a colder setting temporarily.

The appliance is near a heat

source.

Please look in the installation

location section.

Temperature is set too cold.

Turn the temperature regulation knob 

to a warmer setting temporarily.

Appliance is not level.

Re-adjust the feet.

The appliance is touching the

wall or other objects.

Move the appliance slightly.

Water drain hole is blocked.

See the Cleaning and care section.

It’s normal. Heat exchange parts

are in the sides.

Use gloves to touch sides.

A component, e.g. a pipe, on the 

rear of the appliance is touching 

another part of the appliance or the 

wall.

If necessary, carefully bend the

component out of the way.

Fault 

Possible cause 

Solution

The food is too warm.

Please look in the initial 

Temperature setting section.

Appliance cools too 

much
Unusual noises

Water on the floor
Side panels are hot.

Summary of Contents for IG355W

Page 1: ...T NAME seller REL REV NO g WEIGHT scale MATERIAL 80g 16131000A24730 4 1 1 AUTHORIZE TOTAL SHEETS NO OF SHEETS MIDEA REFRIGERATION DIVISION MARKER MO 629088 2018 07 16 MO 654838 Batch code 2018 08 17 2...

Page 2: ...der Counter Freezer Please read these instructions carefully before use and retain for future reference Before switching on your appliance always check for any damage which may have been caused in tra...

Page 3: ...uctions 3 6 Appliance Overview 7 Specification 8 Installation 9 11 Operating Instructions 11 Cleaning and Maintenance 12 13 Trouble Shooting Guide 14 Disposal Information 15 Fuse Replacement 15 Igenix...

Page 4: ...cal devices or other means to accelerate the defrosting process other than those recommended by the manufacturer Do not use electrical appliances inside the food storage compartments of the appliance...

Page 5: ...asily climb inside When disposing of the appliance remove the plug so the appliance is unusable IMPORTANT Always allow 12 hours before turning on the refrigerator to allow the coolant gases time to se...

Page 6: ...faces that can come in contact with food and accessible drainage systems clean water tanks if they have not been used for 48 hours flush the water system connected to a water supply if water has not b...

Page 7: ...r Fridge shelf bottom Chiller bin Raw meat poultry fish for short term storage Fridge shelf middle Dairy products eggs Fridge shelf top Foods that do not need cooking such as ready to eat foods deli m...

Page 8: ...understand all the operational features it offers Read all the safety instructions carefully before use and keep this instruction manual for future reference Unpacking Remove all items from the packag...

Page 9: ...83 42 66...

Page 10: ...ted cabinet or furniture as this will not allow adequate ventilation and cause a potential fire hazard Allow 25mm of clearance space at the sides of the appliance and 20mm above the appliance It is no...

Page 11: ...t backwards and rest the unit on something solid to stop slipping 6 Lift the door off the hinge pin and place in a safe place where it will not get damaged 7 Remove the bottom bushing and bottom bushi...

Page 12: ...letely dry before replacing any shelves or salad drawers Once dry plug the appliance into the mains socket Avoid opening the door for long periods or unnecessarily To maintain adequate air circulation...

Page 13: ...appliance i e the thermostat as this may damage your appliance Defrosting After a period of time frost will build up in the compartments Regular defrosting will therefore be necessary to maintain the...

Page 14: ...al as this will affect the performance of your appliance Going away If you are going away and do not want to leave the appliance left on switch off at the mains socket and remove the plug from the mai...

Page 15: ...ce within the last 24 hours Turn the temperature regulation to a colder setting temporarily The appliance is near a heat source Please look in the installation location section Temperature is set too...

Page 16: ...requires that old household electrical appliances must not be disposed of in normal unsorted municipal waste Old appliances must be collected separately in order to optimise the recovery and recycling...

Page 17: ...over accessories or consumable parts that require replacement under normal use This includes shelving dials filters belts and trays etc In the unlikely event of a breakdown please refer to the Trouble...

Page 18: ...his means that in the unlikely event you develop a fault or problem with your product we will happily repair or replace the item free of charge To qualify for the 2 year warranty you must register you...

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