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Bad odours are
released from
the Air Outlet of
the appliance
The Filter’s filtration and
adsorption volume is
saturated.
Have the Filter replaced.
The odour concentration of
the indoor air is too high.
Open nearby windows for
ventilation, and check if the bad
odour is emanating from the
appliance itself.
The purification
effect is not
significant, and
the air quality is
not significantly
improved
The Filter had not been
installed.
Install the Filter.
The appliance is tucked
within narrow confines or
near obstacles that affect the
ability of the appliance to
draw in air.
Place the appliance on a flat,
stable surface or remove the
obstacles.
The Filter is too dirty.
Clean or replace the Filter.
The appliance
is too noisy
Foreign objects have fallen
into the appliance.
Check to see whether there is
any blockage, and if so, attempt
to remove them. If the foreign
object(s) is wedged too deeply,
bring the appliance to the
authorised Service Centre.
The appliance has been
situated on uneven ground.
Place the appliance on a flat,
stable surface.
The parts may have been
incorrectly assembled.
Check to see whether the Filter
or parts around it had been
incorrectly re-positioned during
the last replacement or
cleaning.
The Fan speed is set too
high.
Set a lower speed.
The Filter is too dirty.
Have the Filter replaced.
The Filter is being installed
upside down.
Adjust the correct orientation of
the Filter and align it with the
bottom slot.