IES Keywatt 24 User Manual Download Page 21

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www.ies-synergy.com

User Manual

DUM3017446-EN

Error

Error resolution

Error occurred: 0x22

The connector cannot lock. Please keep the connec-

tor closely leant against your vehicle when plugging,

until the charge has started. Please press X once your

vehicle is unplugged.

CHAdeMO only:

The connector cannot lock. Please

keep the connector closely leant against your vehicle

when plugging, until the charge has started. Please

press X once your vehicle is unplugged.

Error occurred: 0x3A

Your battery model is incompatible with this charger.

Please unplug your vehicle.

Not in CHAdeMO:

Your battery model is incompatible

with this charger. Please unplug your vehicle.

Error occurred: 0x11

Your battery model is incompatible with this charger.

Please press X once your vehicle is unplugged.

CHAdeMO only:

Your battery model is incompatible

with this charger. Please unplug then press X.

Error occurred: 0x32

Your gear is not in parking position. Please unplug

your vehicle and engage gear in parking position.

Not in CHAdeMO:

Your gear is not in parking position.

Please unplug your vehicle and engage gear in parking

position.

Error occurred: 0x14

Your gear is not in parking position. Please press X

once your vehicle is unplugged.

CHAdeMO only:

Your gear is not in parking position.

Please unplug your vehicle, press X and engage gear

in parking position.

Error occurred: 0x15

Your vehicle raised an error. Please check error mes-

sage in the vehicle and unplug your vehicle.

Not in CHAdeMO:

Your vehicle raised an error. Please

check error message in the vehicle and unplug it.

Error occurred: 0x15

Your vehicle raised an error. Please check error mes-

sage in the vehicle. Please press X once your vehicle

is unplugged.

CHAdeMO only:

Your vehicle raised an error. Please

check error message in the vehicle, unplug it then

press X.

Error occurred: 0x31

Your battery’s temperature is too high. Please unplug

your vehicle.

Not in CHAdeMO:

Your battery’s temperature is too

high. Please unplug your vehicle.

Error occurred: 0x19

Your battery’s temperature is too high. Please press X

once your vehicle is unplugged.

CHAdeMO only:

Your battery’s temperature is too

high. Please press X once your vehicle is unplugged.

Error occurred: 0x46

Connection between screen and charger has been

lost. Please unplug your vehicle.

Not in CHAdeMO:

Connection between HMI screen

and charger has been lost. Please unplug your vehicle.

Error occurred: 0x46

Connection between screen and charger has been

lost. Please press X once your vehicle is unplugged.

CHAdeMO only:

Connection between HMI screen

charger has been lost. Please press X once your vehi-

cle is unplugged.

Error occurred: 0x--

Please unplug your vehicle.

Not in CHAdeMO:

For all other error codes, please

refer to maintenance manual.

Error occurred: 0x--

Please press X once your vehicle is unplugged.

CHAdeMO only:

For all other error codes, please re-

fer to maintenance manual.

Summary of Contents for Keywatt 24

Page 1: ...User Manual Keywatt 24 Station www ies synergy com DUM3017446 EN_V001b ...

Page 2: ... your own personal noncommercial use all or part of this document on any medium whatsoever without permission of IES Synergy given in writing You also agree not to establish any hypertext links to this document or its content IES Synergy does not grant any right or license for the per sonal and noncommercial use of the document or its content except for a non exclusive license to consult it on an ...

Page 3: ...l 5 Document scope 5 Related documents 5 User comments 5 3 General safety instructions 6 4 Overview 7 External view 7 5 Specification 8 Main supply 8 Technical specifications 8 6 Utilization 12 Human Machine interface HMI and LEDs 12 Prerequisite 13 Start an EV charge session 13 EV charge 15 Stop an EV charge session 16 Emergency Stop 18 Errors 20 ...

Page 4: ...l safety messages that follow this symbol to avoid possible injury or death I DANGER DANGER indicates an imminently hazardous situation which if not avoided will result in death or seri ous injury I WARNING WARNING indicates a potentially hazardous situation which if not avoided can result in death or seri ous injury I CAUTION CAUTION indicates a potentially hazardous situation which if not avoide...

Page 5: ... the following charging stations P N ST24 TRI 3PN CHARGER Related documents Document title Product Reference Installation Manual ST24 DIM3017446 EN User Manual ST24 DUM3017446 EN Service Manual ST24 DMM3017446 EN User comments We invite you to write to us to communicate any inaccuracies or omissions or to make general comments or suggestions regarding the quality of this manual ...

Page 6: ...f the cables input or output are frayed have damaged insulation or any other signs of damage Do not use this product if the enclosure or the EV connectors are broken cracked opened or show any other indication of damage This equipment employs parts switches and relays that tend to produce arcs or sparks Never open the charger while input power is present Failure to follow these instructions can re...

Page 7: ...2 Lifting rings x4 3 Emergency Stop button 4 Connector support x2 5 CCS Type 2 DC connector 6 COMBO 2 LED 7 CHAdeMO LED 8 Touchscreen display 9 RFID reader 10 Type 2S AC outlet LED 11 AC socket outlet Type 2 S 12 CHAdeMO DC connector 13 Key lock Note May change depending on version or technical modification ...

Page 8: ... internal AC input protection Inrush current limitation per phase IAPPEL LIMITE 3 x IAC Max Rated Current Fuse per module ICOUPURE Nominal 80A typ Breaking capacity of fuses ICOUPURE Capacité 80 000A Max Max earth leakage current IFUITE 5 mA Max Overvoltage category IEC60664 1 III Charger short circuit current resistance ICC 6 kA Max Internal DC Output COMBO 2 output voltage VDC _max 530 VDC Max V...

Page 9: ...efore the charge only 100 Ω V 10 Warning detection threshold CCS only 500 Ω V 10 System leakage capacity Ce 1µF response value Ran and time tan are not guar anteed for capacity above 1µF Radio Frequency characteristics The equipment module is designed to provide customers with global network coverage on the connec tivity of UMTS HSPA and it is also fully backward compatible with the existing EDGE ...

Page 10: ...A2 A11 A12 Information technology equipment Safety Part 22 Equipment to be installed outdoors EN 60950 22 2006 Electric vehicle conductive charging system Part 22 AC electric vehicle charging station EN 61851 22 2002 Electric vehicle conductive charging system Part 24 Digital communication between a DC EV charging station and an electric vehicle for control of DC charging EN 61851 24 Electric vehi...

Page 11: ...om User Manual DUM3017446 EN 11 Compliance Derating There is a direct correlation between the current delivered and the ambient temperature The output power is determined by the power vs temperature derating curve below ...

Page 12: ...nd LEDs CCS AC and CHAdeMO available CCS and AC plugged CHAdeMO unavailable Communicating with the EV CCS and AC simultaneously charging CHAdeMO unavailable EndofCCSandACcharge Cables connected AC error detected Dual charging disabled OFF OFF OFF OFF OFF Note Applicable in COMBO CHAdeMO and AC ...

Page 13: ...must have an RFID card activated on the supervision server backend or be connected to the supervision tool Note The MIFARE 1k RFID card is recommended To check that the charging station is connected to the supervision tool BIP If the charging station is not connected to the supervision server please refer to the maintenance manual Start an EV charge session 1 Select the type of charge ...

Page 14: ...on Press Start free use mode or swipe an activated RFID card or start the charge remotely via a supervision application BIP Note Applicable in COMBO CHAdeMO and AC or BIP Note Applicable in COMBO CHAdeMO and AC 3 EV connection BIP Note Applicable in COMBO CHAdeMO and AC ...

Page 15: ...n be used under simultaneous charge The charging station displays the time since the start of charging charged energy percentage of charge not in AC Note Applicable in COMBO and CHAdeMO Note Applicable in AC The charger will automatically stop once charging is completed Fast charging will occur up to 80 of the vehicle battery state of charge The charger will adjust its output according to the dema...

Page 16: ...rge is done Press X once the EV is unplugged Note Applicable in COMBO and AC Note Applicable in CHAdeMO Note Applicable in COMBO and AC Note Applicable in CHAdeMO Stop an EV charge session To stop the charge before the end of the EV charge Note Applicable in COMBO and CHAdeMO Note Applicable in AC ...

Page 17: ...y via a supervision application or directly on the screen Note Applicable in COMBO CHAdeMO and AC The screen displays that the session is ending COMBO and AC CHAdeMO Unplug the EV once the charge is done Press X once the EV is unplugged Note Applicable in COMBO and AC Note Applicable in CHAdeMO Note Applicable in COMBO and AC Note Applicable in CHAdeMO ...

Page 18: ...he Emergency Stop button may be pressed to instantly stop charging To emergency stop follow these steps BIP To reset after an emergency stop rotate the button clockwise until it pops outward After a self test the display will remove the emergency stop message and will be ready for a new session ...

Page 19: ...retry identifying User rejected by the backend server Charger offline Set up to refuse offline charging Charger offline Error timeout Please unplug your vehicle then identify Time out user identified unplug the vehicle before retrying to identify Link established Waiting for car s start command This screen can be displayed when the user is us ing AC charging The vehicle decides when to start charg...

Page 20: ...ehicle press X and release the emer gency button Error occurred 0x0A 0x86 The charging station is overheating Please unplug your vehicle and check that no air vent is clogged Not in CHAdeMO The charging station is overheat ing Please unplug your vehicle and check that no air vent is clogged Error occurred 0x0A 0x86 The charging station is overheating Check that no air vent is clogged Please press ...

Page 21: ...ion Error occurred 0x15 Your vehicle raised an error Please check error mes sage in the vehicle and unplug your vehicle Not in CHAdeMO Your vehicle raised an error Please check error message in the vehicle and unplug it Error occurred 0x15 Your vehicle raised an error Please check error mes sage in the vehicle Please press X once your vehicle is unplugged CHAdeMO only Your vehicle raised an error ...

Page 22: ...www ies synergy com User Manual DUM3017446 EN 22 Notes ...

Page 23: ...www ies synergy com User Manual DUM3017446 EN 23 Notes ...

Page 24: ...ES Synergy Inc USA IES WANMA New Energy China 330 East Maple Rd Building No 4 Wellong Technology Park Unit U No 88 Jiang Lin Rd MI43084 Troy Binjiang Hangzhou USA Zhejiang 310051 Tel 1 586 206 4410 China Tel 8657189877710 www ies synergy com DUM3017446 EN_V001b April 2020 As standards specifications and designs change from time to time please ask for confirmation of the information given in this p...

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