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IEI Technology PUZZLE-IN002, User Manual

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PUZZLE-IN002 

Page iv 

Manual Conventions 

   

 

WARNING 

Warnings appear where overlooked details may cause damage to the 
equipment or result in personal injury. Warnings should be taken 
seriously. 
 

 

CAUTION 

Cautionary messages should be heeded to help reduce the chance of 
losing data or damaging the product.   
 

 

NOTE 

These messages inform the reader of essential but non-critical 
information. These messages should be read carefully as any directions 
or instructions contained therein can help avoid making mistakes. 
 

 

Summary of Contents for PUZZLE-IN002

Page 1: ...2 Page i User Manual MODEL PUZZLE IN002 1U Network Appliance with 8th Gen Intel Core i7 i5 i3 Pentium or Celeron Processor DDR4 Six GbE Ports PCIe x16 Slot M 2 Mini SATA Rack Mount and RoHS Rev 1 02 J...

Page 2: ...2 Added username and password information for system login in Section 3 11 Power On Procedure Added Section 3 9 1 Enable Console Port When Booting Modified storage temperature February 19 2019 1 01 Up...

Page 3: ...sing out of the use or inability to use the product or documentation even if advised of the possibility of such damages This document contains proprietary information protected by copyright All rights...

Page 4: ...y Warnings should be taken seriously CAUTION Cautionary messages should be heeded to help reduce the chance of losing data or damaging the product NOTE These messages inform the reader of essential bu...

Page 5: ...4 OPTIONAL ITEMS 10 3 INSTALLATION 11 3 1 INSTALLATION PRECAUTIONS 12 3 2 TOP COVER REMOVAL 13 3 3 DIMM INSTALLATION 13 3 4 HDD INSTALLATION 15 3 5 PCIE EXPANSION CARD INSTALLATION 17 3 6 M 2 MODULE...

Page 6: ...DD H W Monitor 40 4 3 3 1 Smart Fan Mode Configuration 41 4 3 4 IT8528 Super IO Configuration 43 4 3 4 1 Serial Port 1 Configuration 43 4 3 5 Serial Port Console Redirection 44 4 3 5 1 Legacy Console...

Page 7: ...ot MINI_PCIE1 67 5 2 1 Power Switch Connector PWR_BTN1 68 5 2 2 SATA Connector SATA_SLOT1 68 5 2 3 SPI Flash Connector JSPI1 69 5 2 4 SPI Flash Connector EC JSPI2 69 5 2 5 TPM Connector TPM1 70 5 2 6...

Page 8: ...PUZZLE IN002 Page viii D 1 ROHS II DIRECTIVE 2015 863 EU 85 D 2 CHINA ROHS 86...

Page 9: ...nstallation 16 Figure 3 6 Expansion Slot Module Retention Screws 17 Figure 3 7 Disconnect the Expansion Slot Module 18 Figure 3 8 Blank Bracket Screw 18 Figure 3 9 PCIe Expansion Card Installation 19...

Page 10: ...SSIS1 Pinouts 63 Table 5 5 DIO Connector DIO1 Pinouts 64 Table 5 6 EC Debug Connector CN1 Pinouts 64 Table 5 7 Fan Connectors CPU_FAN1 2 3 SYS_FAN1 Pinouts 64 Table 5 8 Front Panel Connector F_PANEL1...

Page 11: ...PUZZLE IN002 Page 1 Chapter 1 1 Introduction...

Page 12: ...expansion cards such as NIC cards or accelerator cards Multiple storage interfaces for fast and stable data transmission are offered through two SATA 6Gb s connectors and one Mini SATA slot that suppo...

Page 13: ...y one PCIe 3 0 x16 slot one M 2 slot and one Mini SATA card slot One RJ 45 RS 232 serial port Supports two USB 3 2 Gen 1 5 Gb s ports 1U chassis for rack mounting RoHS compliant 1 4 Front Panel The ov...

Page 14: ...8th gen Intel Pentium Gold G5400T processor i3T SKU 8th gen Intel Core i3 8100T processor Chipset Intel H310 Memory Two 288 pin 2400 MHz DDR4 non ECC RDIMM slots system max 32 GB 8G SKUs are pre insta...

Page 15: ...5 Gb s port external 2 x USB 2 0 internal pin header 8 pin p 2 54 Indicator LCM with two control buttons Power status blue HDD status green Alert LED programmable red Switch Button Power switch rear p...

Page 16: ...ity 5 90 non condensing Safety CE FCC Weight 5 kg Physical Dimensions 430 mm x 320 mm x 44 2 mm W x D x H Operating System Linux Ubuntu 16 04 Table 1 2 Technical Specifications 1 7 Dimensions The phys...

Page 17: ...PUZZLE IN002 Page 7 Chapter 2 2 Unpacking...

Page 18: ...and Wearing a simple anti static wristband can help to prevent ESD from damaging the board Self grounding Before handling the board touch any grounded conducting material During the time the board is...

Page 19: ...hased the PUZZLE IN002 from or contact an IEI sales representative directly To contact an IEI sales representative please send an email to sales ieiworld com The PUZZLE IN002 is shipped with the follo...

Page 20: ...Items The following table lists the optional items that can be purchased separately Optional Item Image Slide rail P N RAIL B02 USB to console cable P N 32013 004000 100 RS RS 232 to console cable P...

Page 21: ...PUZZLE IN002 Page 11 Chapter 3 3 Installation...

Page 22: ...y by trained and qualified personnel Maintenance upgrades or repairs may only be carried out by qualified personnel who are familiar with the associated dangers Air Circulation Make sure there is suff...

Page 23: ...ete the task Step 1 Remove the four retention screws indicated in Figure 3 1 Step 2 Slide the top cover towards the rear side and gently lift the top cover Figure 3 1 Figure 3 1 Top Cover Removal 3 3...

Page 24: ...oard Figure 3 2 DIMM Slot Locations Step 3 Open the DIMM socket handles Open the two handles outwards as far as they can Step 4 Align the DIMM so the notch on the memory lines up with the notch on the...

Page 25: ...ase follow the instruction described in Section 3 2 Step 2 Remove the HDD bracket from the system To do this remove the three retention screws indicated below and disconnect the SATA connector module...

Page 26: ...o the Bracket Step 4 Re connect the SATA connector module to the motherboard Secure the bracket to the chassis with three screws removed previously Figure 3 5 Figure 3 5 HDD Installation Step 5 Re ins...

Page 27: ...ation of one PCIe x16 card To install a PCIe expansion card please follow the steps below Step 1 Remove the top cover from the PUZZLE IN002 refer to Section 3 2 Step 2 Remove the four expansion slot m...

Page 28: ...to disconnect the module from the edge connector of the motherboard Figure 3 7 Disconnect the Expansion Slot Module Step 4 Remove the blank bracket panel that aligns with the PCIe slot for installing...

Page 29: ...the expansion slot module back to the original position by hooking the slotted hole into the positioning stud in the chassis Figure 3 10 A Push the connector of the expansion slot module into the edge...

Page 30: ...iously removed Step 8 Re install the top cover 3 6 M 2 Module Installation The M 2 slot is keyed in the A position and provides mounting screw position for 2230 size M 2 module To install an M 2 modul...

Page 31: ...Step 5 Push the M 2 module down and secure it with the previously removed retention screw 3 7 Mini SATA Card Installation The PUZZLE IN002 has one full size half size Mini SATA slot on the motherboard...

Page 32: ...ze Card Installation The Mini SATA slot also allows installation of a half size Mini SATA card To install a half size card please follow the steps below Step 1 Remove the pre installed retention screw...

Page 33: ...LAN Pinouts Figure 3 12 RJ 45 Ethernet Connector The RJ 45 Ethernet connector has two status LEDs one yellow and one green orange The yellow LED indicates activity on the port and the green orange LE...

Page 34: ...3 RJ 45 Serial Port Pinouts The serial device slot RJ 45 connects to a cable with a standard D sub 9 connector or a USB connector varied from SKU at the other end 3 9 1 Enable Console Port When Bootin...

Page 35: ...UZZLE IN002 Page 25 Step 3 Open a serial console application PuTTY as an example Step 4 Set the speed of the serial connection to 115200 and choose Serial for Connection Type Step 5 Click Open on PuTT...

Page 36: ...the information shown match the followings Unit Description Serial Console Service Service ExecStart sbin getty L 115200 ttyS0 vt102 Restart always Install WantedBy multi user target Step 8 Run the fo...

Page 37: ...racket Figure 3 13 Make sure the screws are tight and on the right positions Figure 3 13 Rack Mounting Bracket Installation 3 11 Power On Procedure WARNING Make sure a power supply with the correct in...

Page 38: ...ername puzzle Password admin Step 0 Figure 3 14 Power on 3 12 Available Drivers All the drivers for the PUZZLE IN002 are available on IEI Resource Download Center https download ieiworld com Type PUZZ...

Page 39: ...follow the steps below Step 1 Go to https download ieiworld com Type PUZZLE IN002 and press Enter Step 2 All product related software utilities and documentation will be listed You can choose Driver t...

Page 40: ...following sections Step 0 3 13 1 Clear CMOS If the PUZZLE IN002 fails to boot due to improper BIOS settings the clear CMOS button clears the CMOS data and resets the system BIOS information To do thi...

Page 41: ...sh Descriptor Security Override Jumper The Flash Descriptor Security Override jumper J_FLASH1 allows users to enable or disable the ME firmware update Refer to Figure 3 17 and Table 3 4 for the jumper...

Page 42: ...system power short pin 2 3 of the jumper Step 2 Update the BIOS and ME firmware and then turn off the system power Step 3 Remove the metal clip on the jumper or return to its default setting short pin...

Page 43: ...PUZZLE IN002 Page 33 Chapter 4 4 BIOS...

Page 44: ...DEL or F2 key as soon as the system is turned on or 2 Press the DEL or F2 key when the Press DEL or F2 to enter SETUP message appears on the screen If the message disappears before the DEL or F2 key i...

Page 45: ...the appropriate keys to use and the possible selections for the highlighted item appears To exit the Help Window press ESC or the F1 key again 4 1 4 Unable to Reboot after Configuration Changes If the...

Page 46: ...ndor iEi iWDD Version Z533ER11 bin Processor Information Name CoffeeLake DT Brand String Intel R Core TM i3 8100T CPU 3 10GHz Frequency 3100 MHz ID 0x906EB Stepping B0 Number of Processors 4Core s 4Th...

Page 47: ...etting the wrong values in the sections below may cause the system to malfunction Make sure that the settings made are compatible with the hardware Aptio Setup Utility Copyright C 2018 American Megatr...

Page 48: ...ded by Vanderpool Technology Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2018 America...

Page 49: ...n Security Device Support Disable NO Security Device Found Enables or Disables BIOS support for security device O S will not show Security Device TCG EFI protocol and INT1A interface will not be avail...

Page 50: ...U_CORE 0 953 V 5V 4 994 V 12V 12 225 V DDR 1 196 V 5VSB 5 052 V 3 3V 3 357 V 3 3VSB 3 311 V Smart Fan Mode Configuration Smart Fan Mode Select Select Screen Select Item Enter Select Change Opt F1 Gene...

Page 51: ...Auto mode fan start temperature 65 Auto mode fan off temperature 50 Auto mode fan start PWM 30 Auto mode fan slope PWM 2 Smart Fan Mode Select Select Screen Select Item Enter Select Change Opt F1 Gene...

Page 52: ...e fan speed change to be lowest To set a value Use the or key to change the value or enter a decimal number between 1 and 100 Auto mode fan start PWM Use the Auto mode fan start PWM option to set the...

Page 53: ...efaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2018 American Megatrends Inc BIOS Menu 7 IT8528 Super IO Configuration 4 3 4 1 Serial Port 1 Configuration Use the Serial Port 1 Configurati...

Page 54: ...sole Redirection Disabled Console Redirection Settings Legacy Console Redirection Legacy Console Redirection Settings Console Redirection Enable or Disable Select Screen Select Item Enter Select Chang...

Page 55: ...uire lower speeds 9600 Sets the serial port transmission speed at 9600 19200 Sets the serial port transmission speed at 19200 57600 Sets the serial port transmission speed at 57600 115200 DEFAULT Sets...

Page 56: ...w devices may require more than 1 stop bit 1 DEFAULT Sets the number of stop bits at 1 2 Sets the number of stop bits at 2 4 3 5 1 Legacy Console Redirection Settings Aptio Setup Utility Copyright C 2...

Page 57: ...e Configuration Use the NVMe Configuration BIOS Menu 11 menu to display the NVMe controller and device information Aptio Setup Utility Copyright C 2018 American Megatrends Inc Advanced NVMe Configurat...

Page 58: ...use the system to malfunction Aptio Setup Utility Copyright C 2018 American Megatrends Inc Main Advanced Chipset Security Boot Save Exit System Agent SA Configuration PCH IO Configuration System Agent...

Page 59: ...VT d Enabled Memory Configuration Graphics Configuration PEG Port Configuration VT d capability Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaul...

Page 60: ...Exit Version 2 20 1271 Copyright C 2018 American Megatrends Inc BIOS Menu 14 Memory Configuration 4 4 1 2 Graphics Configuration Use the Graphics Configuration BIOS Menu 15 menu to configure the video...

Page 61: ...ed Default DVMT Pre Allocated 32M Use the DVMT Pre Allocated option to set the amount of system memory allocated to the integrated graphics processor when the system boots The system memory allocated...

Page 62: ...Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2018 American Megatrends Inc BIOS Menu 16 PEG Port Configuration Enable Root Port Enabled Use the Enable Root...

Page 63: ...ower failure Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2018 American Megatrends Inc...

Page 64: ..._PCIE1 M SATA Empty M_2_BKEY1 Empty Enable Disable SATA Device Select Screen Select Item Enter Select Change Opt F1 General Help F2 Previous Values F3 Optimized Defaults F4 Save Exit ESC Exit Version...

Page 65: ...Enabled Control Detection of the HD Audio device Disable HDA will be unconditionally disabled Enabled HDA will be unconditionally enabled Select Screen Select Item Enter Select Change Opt F1 General...

Page 66: ...r on password and must be entered to boot or enter Setup In Setup the User will have Administrator rights The password length must be Minimum length 3 Maximum length 20 Administrator Password User Pas...

Page 67: ...s F4 Save Exit ESC Exit Version 2 20 1271 Copyright C 2018 American Megatrends Inc BIOS Menu 21 Boot Bootup NumLock State On Use the Bootup NumLock State BIOS option to specify if the number lock sett...

Page 68: ...m the UEFI devices Disabled DEFAULT Boot from UEFI devices is disabled Enabled Boot from UEFI devices is enabled Launch PXE OpROM Disabled Use the Launch PXE OpROM option to enable or disable boot opt...

Page 69: ...n 2 20 1271 Copyright C 2018 American Megatrends Inc BIOS Menu 22 Save Exit Save Changes and Reset Use the Save Changes and Reset option to save the changes made to the BIOS options and reset the syst...

Page 70: ...PUZZLE IN002 Page 60 Chapter 5 5 Interface Connectors...

Page 71: ...E IN002 Page 61 5 1 Peripheral Interface Connectors The connector locations of the PUZZLE IN002 s motherboard are shown below The connector pinouts for these connectors are listed in the following sec...

Page 72: ...wafer CPU_FAN1 CPU_FAN2 CPU_FAN3 SYS_FAN1 Front panel connector 14 pin header F_PANEL1 LCM connector 8 pin wafer CN2 M 2 slot M 2 A key slot M2_CN1 Memory slots DDR4 DIMM slot CHA_DIMM0 CHB_DIMM0 Min...

Page 73: ...8 PW OK 20 N C 9 5VSB 21 5 V 10 12V 22 5 V 11 12V 23 5 V 12 3 3 V 24 GND Table 5 2 ATX Power Connector Pinouts 5 2 2 CPU Power Connector CPU12V1 Pin Description 1 2 3 4 1 GND 2 GND 3 12 V 4 12 V Tabl...

Page 74: ...CN1 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 EC_EPP_STB 2 EC_EPP_AFD 3 EC_EPP_PD0 4 NC 5 EC_EPP_PD1 6 EC_EPP_INIT 7 EC_EPP_PD2 8 EC_EPP_SLIN 9 EC_EPP_PD3 10 GND 11 EC_EPP_PD4 12 NC 13 EC_EPP_PD5 14 EC...

Page 75: ...3 N C 4 N C 5 PWR_LED 6 N C Power Button 7 PWR_BTN 8 Speaker 9 PWR_BTN Reset 10 N C HDD LED 11 HDD LED 12 Reset 13 HDD LED 14 Reset Table 5 8 Front Panel Connector F_PANEL1 Pinouts 5 2 8 LCM Connecto...

Page 76: ...C 16 N C 17 N C 18 GND 19 N C 20 N C 21 N C 22 N C 23 N C 24 N C 25 N C 26 N C 27 N C 28 N C 29 N C 30 N C 31 N C 32 N C 33 GND 34 N C 35 PCIe_TX 36 N C 37 PCIe_TX 38 N C 39 GND 40 N C 41 PCIe_RX 42...

Page 77: ...outs 5 2 2 Mini SATA Card Slot MINI_PCIE1 PIN NO DESCRIPTION PIN NO DESCRIPTION 1 PCH_WAKE 2 3 3V 3 N C 4 GND 5 N C 6 1 5V 7 N C 8 SIM_VCC 9 GND 10 SIM_IO 11 MSATA_CLK 12 SIM_CLK 13 MSATA _CLK 14 SIM_...

Page 78: ...I_PCIE1 Pinouts 5 2 1 Power Switch Connector PWR_BTN1 PIN NO DESCRIPTION 1 PWRBTN_SW 2 PWRBTN_SW Table 5 12 Power Switch Connector PWR_BTN1 Pinouts 5 2 2 SATA Connector SATA_SLOT1 PIN NO DESCRIPTION P...

Page 79: ...Table 5 13 SATA 6Gb s Connector SATA_SLOT1 Pinouts 5 2 3 SPI Flash Connector JSPI1 PIN NO DESCRIPTION 1 1 8V 2 SPI_CS 3 SPI_SO 4 SPI_CLK 5 SPI_SI 6 GND Table 5 14 SPI Flash Connector JSPI1 Pinouts 5 2...

Page 80: ...SERIRQ 17 GND 18 GLKRUN 19 LPCPD 20 LDRQ Table 5 16 TPM Connector TPM1 Pinouts 5 2 6 USB 2 0 Connector USB1 PIN NO DESCRIPTION PIN NO DESCRIPTION 8 7 2 1 1 VCC 2 GND 3 USB_DATA 4 USB_DATA 5 USB_DATA...

Page 81: ...PUZZLE IN002 Page 71 Table 5 18 USB DOM Connector USB_DOM1 Pinouts...

Page 82: ...PUZZLE IN002 Page 72 Appendix A A Regulatory Compliance...

Page 83: ...quirements and other relevant provisions of Directive 1999 5 EC Bulgarian IEI Integration Corp 1999 5 esky Czech IEI Integration Corp t mto prohla uje e tento za zen je ve shod se z kladn mi po adavky...

Page 84: ...uvi Lithuanian IEI Integration Corp deklaruoja kad is ranga atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch IEI Integration Corp dat het toestel toestel in over...

Page 85: ...direktive 1999 5 ES Slovensky Slovak IEI Integration Corp t mto vyhlasuje e zariadenia sp a z kladn po iadavky a v etky pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish IEI Integration Corp vakuu...

Page 86: ...in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which cas...

Page 87: ...PUZZLE IN002 Page 77 Appendix B B Safety Precautions...

Page 88: ...not apply voltage levels that exceed the specified voltage range Doing so may cause fire and or an electrical shock Electric shocks can occur if opened while still powered on Do not drop or insert an...

Page 89: ...rical component place it on an anti static pad This reduces the possibility of ESD damage Only handle the edges of the electrical component When handling the electrical component hold the electrical c...

Page 90: ...PUZZLE IN002 off before cleaning the PUZZLE IN002 Never drop any objects or liquids through the openings of the PUZZLE IN002 Be cautious of any possible allergic reactions to solvents or chemicals us...

Page 91: ...s of cleaning the PUZZLE IN002 Dust and dirt can restrict the airflow in the PUZZLE IN002 and cause its circuitry to corrode Swabs Swaps moistened with rubbing alcohol or water are excellent tools for...

Page 92: ...PUZZLE IN002 Page 82 Appendix C C Error Beep Code...

Page 93: ...und 4 Recovery failed 4 S3 Resume failed 7 Reset PPI is not available C 2 DXE Beep Codes Number of Beeps Description 1 Invalid password 4 Some of the Architectural Protocols are not available 5 No Con...

Page 94: ...PUZZLE IN002 Page 84 Appendix D D Hazardous Materials Disclosure...

Page 95: ...phenyl Ethers PBDE Bis 2 ethylhexyl phthalate DEHP Butyl benzyl phthalate BBP Dibutyl phthalate DBP Diisobutyl phthalate DIBP Housing O O O O O O O O O O Display O O O O O O O O O O Printed Circuit Bo...

Page 96: ...ge 86 D 2 China RoHS RoHS RoHS Pb Hg Cd CR VI PBB PBDE O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O O SJ T11364 2014 GB T26572 2011 X SJ T11364 2014...

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