IEI Technology HDC-301MS-R10, User Manual, Page: 34 / 40

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HDC-301MS Video Capture Card
Q:
Capture card, driver, application and input source are all ready, but the recorded video is
not displayed or displayed incorrectly.
A:
In this situation, a H.264 video codec must be installed to display the recorded video --
the ffdshow codec for example.
Q:
How to know the current DirectX version used on the system?
A:
In Windows, start Run and type ‘dxdiag’, then press Enter. You can find the current
version in DirectX Diagnostic Tool window.
Q:
How to obtain the latest drivers?
A:
Please go to driver from the “Support” page.
Q:
How to play the encoding file?
A:
The encoding file is in H.264 format. You need to use a media player or codec that
supports H.264 format, such as VLC, ffDShow, etc.
Q:
Where are the AP & SDK & sample code?
A:
AP & SDK & sample code are in the folder which you specify when installing AP. The
default path is C:\ IEI HD Capture AP.