iDTRONIC ID GATE 7700, User Manual

Page: 14 / 15

Product Instruction Communication Protocol
Page 14 of 15 ID GATE 7700
5. Product Maintenance
5.1 Daily maintenance
o To avoid the risk of electric shock, always ensure the power off before inspecting.
o Suggest inspected at regular time, to ensure all parts in good working.
o The material made by stainless steel, do not use hard material to clean it.
o Fingerprints or stubborn stains cleaning way: scrub by soap water or alcohol, sponge rinse with clean water,
wipe dry as necessary.
5.2 Tips and troubleshooting
A. Tripod turnstile stay closed after swipe card
a) check if the main board receive the open signal
b) check if the opening signal wire loose or not, also Solenoid valve
c) Use a multi meter to measure whether there is 24V voltage output at the solenoid valve terminal of the main board,
and judge whether the solenoid valve is damaged
B. Tripod turnstile arms won’t fall down when power off
a) check if the electromagnet pole drop support is loose, readjust and fix it
C. When connected to power supply, lift the arm manually, the arm cannot lift
a) Check if the pole drops support of the electromagnet is loose, test whether the electromagnet is magnetic with a metal
object;
b) Use a multimeter to measure whether there is 24V voltage output at the electromagnet terminal of the main board,
and judge whether the main board has normal voltage output;
D. The main board is not energized after power on
a) Use a multimeter to check whether there is 24V voltage input at the input port;
b) Check whether the fuse is burnt out;
c) Check whether there is 24V voltage output at the output end and judge whether the power supply is damaged