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505R-20011128
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STAR 505R
ID TECK
ACCESS CONTROLLER
17. Warranty and Service
STAR 505R warranty is 2 years from the shipped date; returns must have an RMA (Return Material
Authorization) number. The customer is to provide a description of the specific problem. The customer
is to include serial numbers, formats, and model numbers with the items to be returned.
Contact Technical Support
In the United states
RF LOGICS Inc. Service Center
3026 Scott Blvd.,
SANTA CLARA, CA95054
Tel.: (408)980-0001
Fax.: (408)980-8060
E-mail: [email protected]
Web-site:
www.rflogics.com
Outside of the United states
ID TECK CO., LTD. Service Center
5F Ace Techno Tower Bldg.,
684-1 Deungchon-dong, Kangsuh-gu,
SEOUL 157-030, KOREA
Tel. : +82(2) 659-0055
Fax.: +82(2) 659-0086
E-mail:
Web-site:
www.idteck.com
Note
: Damage occurring during shipment is deemed the responsibility of the carrier, and claims
should be made directly to the carrier.