Section 3
TROUBLESHOOTING
Troubleshooting assistance for common problems:
•
The data from the Scanner is not as expected.
ANS:
Please download full User’s Manual and follow all
instructions.
•
The Scanner does not output data.
.
ANS:
Check basic operation: connect the cable; see if the
desired barcode type (symbology) is enabled.
•
The Scanner does not function with the computer.
ANS:
Verify the interface cable is securely connected to the
host computer. Consult your technical support personnel
or refer to your host system manual to verify the proper
connection for the imager.
•
I have a scanner with keyboard wedge, but after changing
interface to RS-232, the scanner beeps continuously and
fails to reset to factory default, what can I do?
ANS:
Sometimes if a scanner with keyboard wedge cable is
mistakenly set to RS-232 interface, the only solution is to
find an RS-232 cable with power adapter, connect the
scanner with the RS-232 cable and perform a factory
reset.