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Before You Begin Using the VP3350

 

The VP3350 should be charged four to six hours before the first use. After charging the device, follow the pairing 

instructions below to use the device in BLE.

Note:

 If the device is plugged into a host system via the USB cable, the unit will communicate via USB, even if it is still 

connected to Bluetooth.

Bluetooth Pairing Instructions

In addition to the following instructions, see the section on iOS Connectivity for more information on using an iPad or 

iPhone with the VP3350.

 

1. Enable the Bluetooth device search function on the host device (smart phone or tablet).

 

2. Make sure the VP3350 is charged or connected to a power source via USB.

 

          a. When connected to a power source, the VP3350 automatically activates Bluetooth. 

 

3. When not connected to a power source, press the VP3350’s power button to automatically activate 

 

     Bluetooth.

 

4. Find a Bluetooth device named 

IDTECH-VP3350-XXXXX

 on the host smart phone or tablet and select 

Pair

.

 

5. Enter the password for pairing. The default password is 

123456

.

 

6. Follow the payment transaction instructions provided by a compatible payment application maker to 

 

     complete a transaction.

The VP3350 will remain connected via Bluetooth to the host device indefinitely when powered via the USB cable. If 

the unit is operating on battery power, it will go to sleep after 30 seconds of idling to extend battery life. To perform a 

transaction again, press the power button to re-establish the Bluetooth connection.

When connecting to an iOS device, please install a compatible payment application and follow the instructions 

provided by that application’s maker.

iOS Connectivity: BLE and VP3350

The VP3350 uses Bluetooth BLE (Bluetooth Low Energy). BLE does not require users to first pair their devices 

through the Bluetooth Settings in Apple iOS. If a payment application provider has enabled BLE scanning in their 

application, Apple iOS scans and locates all BLE devices in range to automatically connect with the VP3350.

NEO 3

P L AT F O R M   O F   P R O D U C TS

Note: If the VP3350 is paired via the iOS Settings page, it will display

as a connected device but not function with a payment app.

Unlike other operating systems that detect BLE devices by MAC address, Apple does NOT allow users to specify 

BLE devices this way for security reasons. Instead, after a device is selected by its “friendly” name, the Apple iOS 

calculates a unique identifier to allow that device to connect directly.

The VP3350 has a default friendly name of 

IDTECH-VP3350-XXXXX

Summary of Contents for NEO 3 VP3350

Page 1: ...g the VP3350 to a compatible payment application and host device Note that the full VP3350 Integration Manual is available free of charge on the ID TECH Knowledge Base https atlassian idtechproducts com confluence display KB Knowledge Base Home NEO 3 PLATF O RM O F PRO D U CTS FRONT VIEW NFC READER PASS THROUGH CHARGING DATA COMMUNICATION PORT LED INDICATORS MAGNETIC STRIPE READER LEFT SIDE EMV RE...

Page 2: ...ction The VP3350 will remain connected via Bluetooth to the host device indefinitely when powered via the USB cable If the unit is operating on battery power it will go to sleep after 30 seconds of idling to extend battery life To perform a transaction again press the power button to re establish the Bluetooth connection When connecting to an iOS device please install a compatible payment applicat...

Page 3: ...oning your device see Decommissioning of SRED Devices on the ID TECH Knowledge Base Device State LED 1 LED 2 LED 3 LED 4 Sound Battery Charging Full on on on on None Bluetooth Connected on on on on Unit Beeps Once Bluetooth Connection Failed on on on on Unit Beeps Twice Unit Ready blink off off off Unit Beeps Once Transaction Started on off off off None Transaction Successful blink blink blink bli...

Page 4: ...ontent of this document is furnished for information use only is subject to change without notice and should not be construed as a commitment by ID TECH While every effort has been made to ensure the accuracy of the information provided ID TECH assumes no responsibility or liability for any unintentional errors or inaccuracies that may appear in this document Except as permitted by such license no...

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