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Part 2 - Appendix

15

Troubleshooting

Problem

Solution

The main unit won't turn on.

 

 Check the power cable connection status.

 

Check the power outlet.

Unable to display Live video.

 

Check the camera's video cable connection status.

 

Check the monitor's video cable connection status.

 

Check the camera's power setting.

 

Check the camera lens settings.

DVR stopped working in the 
middle of a recording.

 

Hard disk may be full. Delete video recordings to free up space.

 

Set the DVR to Recycle mode. For more information, refer to the 

General in 

the operation manual

.

 icon is shown, but video is 

not being recorded.

If the Pre-Event is enabled, the 

 and 

 icons appears when recording is not 

inprogress, or the 

 and 

 icons appear when an event occurs and recording 

is in progress. For more information, refer to the 

Schedule in the operation 

manual

.

Summary of Contents for TR-1508

Page 1: ...Digital Video Recorder Installation Manual TR 1508 ...

Page 2: ...heir retailer regarding product installation and use If you need to disassemble the product for functionality expansion or repair purposes you must contact your retailer and seek professional assistance Both retailers and users should be aware that this product has been certified as being electromagnetically compatible for commercial use If you have sold or purchased this product unintentionally p...

Page 3: ...spilled or objects have fallen into the equipment C If the equipment has been exposed to rain or water D If the equipment does not operate normally by following the operating instructions adjust only those controls that are covered by the operating instructions as an improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restor...

Page 4: ...NCE AT THEIR OWN EXPENSE WARNING CHANGES OR MODIFICATIONS NOT EXPRESSLY APPROVED BY THE PARTY RESPONSIBLE FOR COMPLIANCE COULD VOID THE USER S AUTHORITY TO OPERATE THE EQUIPMENT THIS CLASS OF DIGITAL APPARATUS MEETS ALL REQUIREMENTS OF THE CANADIAN INTERFERENCE CAUSING EQUIPMENT REGULATIONS WEEE Waste Electrical Electronic Equipment Correct Disposal of This Product Applicable in the European Union...

Page 5: ... resulting from the use thereof The information contained herein is subject to change without notice Revisions or new editions to this publication may be issued to incorporate such changes The software included in this product contains some Open Sources You may obtain the corresponding source code which we have to distribute according to the license policy Go to System Setup About page for more in...

Page 6: ...rt 1 Introduction 7 Product Features 7 Accessories 8 Overview 9 Front Panel and Dimensions 9 Rear Panel 9 Rear Panel Connections 10 Part 2 Appendix 13 System Log Types 13 Error Code Types 14 Troubleshooting 15 Specifications 16 ...

Page 7: ...re Time Lapse Event log Motion Simultaneously survey record play back and transmit data in real time Graphic User Interface GUI and multilingual Multiple recording modes Schedule Event Pre Event and Panic 2 x USB 2 0 for connecting peripherals upgrading software and saving recording data 1 internal SATA2 HDD bay Self diagnosis and automated system event alerts industry standard S M A R T protocol ...

Page 8: ...t 1 Introduction 8 Accessories Upon unpackaging the product check the contents inside to ensure that all the following accessories are included Digital Video Recorder Adapter Optical USB Mouse Quick Guide ...

Page 9: ...s and menus using a USB mouse as you would on a personal computer The IDIS logo should be positioned correctly when fixing the product to the wall Rear Panel 2 6 1 4 3 7 8 5 1 Power In Port 2 Alarm Port 3 USB Port 4 Network Port 5 HDMI Out Port 6 SPOT Out Port 7 Audio Port 8 Video In Port ...

Page 10: ...1 through 4 This DVR is capable of responding to event signals from external alarm in devices Connect mechanical or electrical switches to AI 1 through 4 and the GND ground connector In order to be recognized by the DVR the signal from an alarm in device must be more than 3 0V Normally Closed or less than 0 3V Normally Open and maintained for at least 0 5 seconds The alarm in voltage range is 0V t...

Page 11: ...ly over a network Fore more information on ethernet connection setup refer to Network Setup in the operation manual Green LED on the right will begin to turn on if connected a 100Mbps network The LED will turn off if connected a 10Mbps network Orange LED on the left will flash once when a link has been established Monitor Connection Connect to the HDMI SPOT OUT port Audio Connection Connect the au...

Page 12: ...Part 1 Introduction 12 Connections on the Rear Panel USB HDD Power IDIS Center Remote Monitoring Keyboard Network Alarm Microphone Speaker HDMI Monitor SPOT Monitor Camera ...

Page 13: ... Disk No Removed Time Sync Failed Auto Deletion Disk Bad Search Begin Login Search End Logout Clip Copy Begin Setup Begin Clip Copy End Setup End Clip Copy Cancel Remote Setup Change Clip Copy Failure Remote Setup Failure Clip Copy User Setup Import Clip Copy Begin Setup Import Failure Clip Copy Finished Setup Export Clip Copy Duration of Video Setup Export Failure Clip Copy Camera Setup Export Ca...

Page 14: ...103 LILO Execution Failure 404 USB Storage Device in Use 104 Reboot Failure 405 Unsupported File System 105 Improper File 500 Clip Copy in Progress Upgrade Not Available 300 Remote Connection Failure Clip Copy Error Codes No Type No Type 0 Unknown Error 12 Disk Error 1 Device Error 13 Clip Player Execution File Not Found 2 Device Connection Failure 14 Clip Player Execution File Access Failure 4 In...

Page 15: ...Check the camera lens settings DVR stopped working in the middle of a recording Hard disk may be full Delete video recordings to free up space Set the DVR to Recycle mode For more information refer to the General in the operation manual icon is shown but video is not being recorded If the Pre Event is enabled the and icons appears when recording is not inprogress or the and icons appear when an ev...

Page 16: ...OUTPUT 12V DC 3A Power Consumption 12V 1 1A 13 2W with 4TB HDD Certifications US FCC EU CE Video Video In Composite or HD TVI 8 BNC 1 Vp p auto terminating 75 Ohms Monitor Out 1 HDMI 1 CVBS Video Resolution HDMI 1920x1080 1280x1024 CVBS 720x480 NTSC 720x576 PAL Recording Speed IPS Real time 240 ips Full HD Playback Speed IPS Full Duplex 240 ips Full HD I O Alarm In 4 TTL NC NO programmable 3 0V NC...

Page 17: ...sk drive Clip Copy Device USB Storage Device USB HDD USB Memory etc Some hard disks may not function properly when mounted on to this product Refer to the compatibility chart below before mounting any additional hard disk on to the product Hard disk compatibility chart is subject to change without notice Contact your retailer for the latest compatibility chart Storage Manufacturer Model Note 2 0TB...

Page 18: ...IDIS Co Ltd For more information please visit at www idisglobal com ...

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