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ii

Installation, Support, and Maintenance Guide

iQ 200 Rackmount Satellite Router

Copyright © 2018. VT iDirect, Inc., 13861 Sunrise Valley Drive, Suite 300, Herndon, VA 20171, USA.

All rights reserved. Reproduction in whole or in part without permission is prohibited. Information contained herein 

is subject to change without notice. The specifications and information regarding the products in this document are 
subject to change without notice. All statements, information and recommendations in this document are believed 
to be accurate, but are presented without warranty of any kind, express, or implied. Users must take full 
responsibility for their application of any products. Trademarks, brand names and products mentioned in this 
document are the property of their respective owners. All such references are used strictly in an editorial fashion 
with no intent to convey any affiliation with the name or the product's rightful owner.

VT iDirect

®

 is a global leader in IP-based satellite communications providing technology and solutions that enable 

our partners worldwide to optimize their networks, differentiate their services and profitably expand their 
businesses. Our product portfolio, branded under the name 

iDirect

®

, sets standards in performance and efficiency 

to deliver voice, video and data connectivity anywhere in the world. 

VT iDirect

®

 is the world’s largest TDMA 

enterprise VSAT manufacturer and is the leader in key industries including mobility, military/government and 
cellular backhaul.

Company Web site:

 www.idirect.net 

~ Main Phone: 703.648.8000

TAC Contact Information: Phone: 703.648.8151 ~ Email:

 [email protected]

 ~ Web site: 

tac.idirect.net

 

iDirect Government™

, created in 2007, is a wholly owned subsidiary of iDirect and was formed to better serve the 

U.S. government and defense communities. 

Company Web site: 

www.idirectgov.com

 ~ Main Phone: 703.648.8118

TAC Contact Information: Phone: 703.648.8111 ~ Email:

 [email protected] 

~ Web site: 

tac.idirectgov.com

 

Document Name: ISM_iQ200Rackmount_T0001032_RevA_09252018.pdf

Document Part Number: T0001032

Summary of Contents for iQ 200

Page 1: ...llation Support and Maintenance Guide iQ 200 Rackmount Satellite Router Router Products Evolution and Velocity September 25 2018 iQ 200 Rackmount Satellite Router Installation Support and Maintenance...

Page 2: ...l owner VT iDirect is a global leader in IP based satellite communications providing technology and solutions that enable our partners worldwide to optimize their networks differentiate their services...

Page 3: ...unt Satellite Router Revision History The following table shows all revisions for this document To determine if this is the latest revision check the TAC Web site at http tac idirect net Revision Date...

Page 4: ...iv Installation Support and Maintenance Guide iQ 200 Rackmount Satellite Router Revision History...

Page 5: ...laration of Conformity xiv 1 Introduction 1 1 1 Features 1 1 2 Power Supply Options 2 2 Specifications 3 2 1 Mechanical and Environmental Specifications 3 2 2 Power Specifications 4 2 3 RF Specificati...

Page 6: ...uter 18 4 7 Configuring the iQ 200 Rackmount Satellite Router 18 5 Maintenance 19 5 1 Safety Guidelines to Observe During Servicing 19 5 1 1 Servicing 19 5 1 2 Conditions Requiring Service 19 5 2 Main...

Page 7: ...upport and Maintenance Guide vii iQ 200 Rackmount Satellite Router Contents Appendix D DC Power Supply Installation 37 Appendix E iQ 200 Rackmount Satellite Router Reset 41 E 1 Level 0 Reset 41 E 2 Le...

Page 8: ...ion Tools 27 Figure C 1 Coax Cable Cutting Technique 30 Figure C 2 Cutting Technique for Removing Foil in the Braid 31 Figure C 3 Procedure to Cut the Quad Shield Cable 32 Figure C 4 Attaching the Com...

Page 9: ...ount Satellite Router Front Panel LED Descriptions 8 Table 3 3 iQ 200 Rackmount Satellite Router Rear Panel Descriptions 10 Table 5 1 Troubleshooting Events and Actions to Take 21 Table 5 2 Removing a...

Page 10: ...x Installation Support and Maintenance Guide iQ 200 Rackmount Satellite Router Tables...

Page 11: ...rator responsible for maintaining the iDirect Network Only qualified service personnel should install the iQ 200 Rackmount Satellite Router Familiarity with cabling and wiring practices is beneficial...

Page 12: ...pecifying names of commands menus folders tabs dialogs list boxes and options 1 To add a remote to an inroute group right click the Inroute Group and select Add Remote The Remote dialog box has a numb...

Page 13: ...duled classroom training at various global training centers as well as eLearning in the installation operation maintenance and management of iDirect satellite networks For training course descriptions...

Page 14: ...idirectgov com For sales or product purchasing information contact iDirect Corporate Sales at the following telephone number or e mail address Telephone 703 648 8000 E mail sales idirect net Warranty...

Page 15: ...chapter contains the following sections Section 1 1 Features on page 1 Section 1 2 Power Supply Options on page 2 This manual explains how to safely install and maintain the iQ 200 Rackmount Satellit...

Page 16: ...ations specified in Table 1 1 The Power Supply Unit PSU is a Field Replaceable Unit FRU and can be swapped in the field Table 1 1 Power Supply Configurations Power Supply Option Description 100 240V A...

Page 17: ...ackmount Satellite Router mechanical and environmental specifications The mechanical and environmental specifications are listed in Table 2 1 Table 2 1 Mechanical and Environmental Specifications Cate...

Page 18: ...m Shock Operational Survival 10 G 40 G ISTA 1A Vibration Operational ETSI 300 019 2 6 Class 6 1 5 200Hz Table 2 1 Mechanical and Environmental Specifications continued Category Description Table 2 2...

Page 19: ...requency Range Transmit Receive 950 2150 MHz 950 2150 MHz Tuning Step Size Transmit Receive 10 Hz 55 KHz RF Power Transmit Receive Maximum Receive Minimum Pmax of 0 dBm to Pmin of 35 dBm Max composite...

Page 20: ...tenance Guide iQ 200 Rackmount Satellite Router RF Specifications Transmitter Muting 50 dB min between carrier on and off states within 0 1 us at the same attenuation state Table 2 3 RF Specifications...

Page 21: ...Rackmount Front Panel LED Status Descriptions on page 8 Section 3 3 iQ 200 Rackmount Satellite Router Rear Panel Descriptions on page 10 3 1 iQ 200 Rackmount Satellite Router Front LEDs The iQ 200 Ra...

Page 22: ...smitter 6 RX Indicates the state of the receiver 7 RESET iQ 200 Rackmount internal reset button Table 3 2 iQ 200 Rackmount Satellite Router Front Panel LED Descriptions Label Signal Color Type Definit...

Page 23: ...Amber Transmitter acquiring upstream connection Solid Green Transmitter upstream connection acquired NET Modem Network Status Indicates the state of the satellite network connection 1 second flashing...

Page 24: ...n page 10 Figure 3 2 iQ 200 Rackmount Satellite Router Rear Panel Description Table 3 3 iQ 200 Rackmount Satellite Router Rear Panel Descriptions Callout Label Interface Definition and Connector Type...

Page 25: ...e 1G They are marked 10G incorrectly 15 Console Console Communications Port RS 232 Serial RJ 45 16 TX OUT L Band Transmit signal to Block Up Converter BUC capable of 10 MHz or 50 MHz Reference 75 Ohm...

Page 26: ...12 Installation Support and Maintenance Guide iQ 200 Rackmount Satellite Router iQ 200 Rackmount Satellite Router Rear Panel Descriptions...

Page 27: ...age 18 4 1 Installation Steps at a Glance The following steps must be followed for successful installation of the iQ 200 Rackmount Satellite Router Each step refers to other sections or appendices as...

Page 28: ...tacles Heat Do not place the iQ 200 Rackmount Satellite Router near heat sources such as radiators heat registers stoves or other products including amplifiers that produce heat Attachments Do not use...

Page 29: ...the PC for Connection to the iQ 200 Rackmount Satellite Router on page 18 11 Login PC to the user interface 12 Install the firmware and configure the satellite router as specified in Section 4 7 Confi...

Page 30: ...n several sizes and types Consult the iDirect Account Manager for details The components typically are One antenna IFL Inter Facility Link or coaxial cable appropriate for the installation One appropr...

Page 31: ...repare PC for iQ 200 Rackmount Satellite Router connection as specified in Section 4 6 Preparing the PC for Connection to the iQ 200 Rackmount Satellite Router on page 18 6 Login PC to the user interf...

Page 32: ...age 18 8 Login PC to the user interface See Preparing the PC for Connection to the iQ 200 Rackmount Satellite Router 9 Install the firmware and configure the satellite router as specified in Section 4...

Page 33: ...g When an iQ 200 Rackmount Satellite Router requires service observe the safety guidelines in this section 5 1 1 Servicing Do not attempt to service the iQ 200 Rackmount Satellite Router internal asse...

Page 34: ...or the proper temperature range Elevated internal temperature may be caused by Objects blocking the vent Dust accumulated on the enclosure or the vent Ambient temperature elevated over the specified l...

Page 35: ...to the login prompt 5 Check if all the option files are in the correct location under sysopt config sat_router NOTE Option files varies in each revision of the software 6 Check the status LEDs Compar...

Page 36: ...ice obtain a Return Material Authorization RMA number from the reseller or iDirect prior to shipping Direct customers of iDirect may contact the iDirect TAC directly to obtain an RMA number and shippi...

Page 37: ...d Modulation ACS Antenna Control System AES Advanced Encryption Standard APSK Amplitude and Phase shift keying AZ Azimuth B BB BaseBand BIM Below Decks Interface Module BIST Built In Self Test BITE Bu...

Page 38: ...Programmable Gate Array FS Functional Specification G G T Gain over Temperature GHz GigaHertz GPIO General Purpose Input Output GPS Global Positioning System H HCP High Capacity Payload I IBIT Initiat...

Page 39: ...reliminary Design Review PLL Phased Locked Loop PSK Phase Shift Keying PSU Power Supply Unit Q QEF Quasi Error Free QoS Quality of Service QPSK Quadrature Phase Shift Keying R RF Radio Frequency RGMII...

Page 40: ...Terminal Serial Number TTC Terminal Transmit Control Tx or TX Transmit U UDP Universal Data Protocol UL Underwriters Laboratories V VAC Volts Alternating Current VDC Volts Direct Current VSAT Very Sm...

Page 41: ...ay be required to install related equipment and cables Test equipment may be required to check signal power levels and communication links Figure B 1 Recommended Installation Tools Table B 1 Recommend...

Page 42: ...28 Installation Support and Maintenance Guide iQ 200 Rackmount Satellite Router...

Page 43: ...than or equal to 400 feet 121 9 meters Before connecting the cables connectors on each end must be installed The center conductor must be straight and extend 1 8 inch 3 2 mm beyond the end of the F c...

Page 44: ...he length defined under Length A in Table C 1 For RG 6 use a two step Coax Stripper such as the LC CST 1257 from Paladin Tools NOTE Excessive DC Resistance will result in excessive voltage drop across...

Page 45: ...31 iQ 200 Rackmount Satellite Router Coax Cable Preparation 3 Remove any foil in the braid as shown in Figure C 2 Figure C 2 Cutting Technique for Removing Foil in the Braid RG 11 13 32 10 3 3 32 2 4...

Page 46: ...tor remove the foil and cut the dielectric to the length shown under Length B in Table C 1 on page 30 Remove any dielectric residue 7 If the conductive foil is burred then smooth out the burr so that...

Page 47: ...uctor only protrudes 1 8 inch 3 2 mm nominally beyond the rim of the F connector Trim if necessary NOTE Since the RG 11 connector has a built in center pin ensure that the coax center pin makes contac...

Page 48: ...e described in Section C 2 1 and Section C 2 2 defines straight through and crossover cables C 2 1 Ethernet Port Pinouts Table C 2 lists the pinouts for the Ethernet ports labeled LAN 1 2 of the iQ 20...

Page 49: ...sed for servicing the iQ 200 Rackmount Router Connect as follows 1 Connect an RJ 45 to RJ 45 straight through cable such as the Ethernet cable included to LAN 1 port on the iQ 200 Rackmount Router 2 C...

Page 50: ...ure C 8 RJ 45 to DB 9 Female DTE Adapter DTR 2 Orange 6 DSR TxD 3 Black 2 RxD GND 4 Red NC GND GND 5 Green 5 GND RxD 6 Yellow 3 TxD DSR 7 Brown 4 DTR Rx RF Power 8 White Grey 9 Not Connected Table C 3...

Page 51: ...re in Figure D 1 on page 38 with corresponding detailed steps in Table D 2 on page 38 Table D 1 iQ 200 Rackmount Router DC Power Module Connector Parts Name Description Diagram or Reference DC Termina...

Page 52: ...tail Step Instructions Diagram 1 Strip approximately 1 4 inch of insulation from the ends of three appropriately sized 14 18 AWG DC input wires 2 Loosen the three screws on the terminal block plug Ins...

Page 53: ...ef clip Be sure the two end screw holes fit securely into the two small protruding screw holders 5 1 Clip the other half of the strain relief clip around the cable entry housing and tighten the cable...

Page 54: ...40 Installation Support and Maintenance Guide iQ 200 Rackmount Satellite Router...

Page 55: ...ion Reboot Terminal Used to boot to a newly loaded software image and configuration Recovery initiate a Level 0 reset E 2 Level 1 Reset Level 1 reset provides a means of returning the router to factor...

Page 56: ...covery of the remote only and new options file configuration and software must be loaded Router boots with factory default image default options file software and passwords access to Terminal WUI is a...

Page 57: ......

Page 58: ...iDirect 13861 Sunrise Valley Drive Suite 300 Herndon VA 20171 6126 1 703 648 8000 1 866 345 0983 www idirect net Advancing a Connected World...

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