Idex Hale Sam, Technical Manual

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Table 77 provides a list (by file name and audio type) for use in selecting the files that are useful
for checking the audio components and setting the SAM volume level.
Table 77. Audio Files Useful For Audio Testing/Adjustment
File Name Audio Type
LOW FOAM TANK Spoken Audio
HYDRANT ESTABLISHED Spoken Audio
LOW INTAKE PRESSURE Spoken Audio
DISCHARGE OPENING Spoken Audio – No Banner
PRESSURE EXCEEDS LDH LIMITS Spoken Audio
LOW TANK WATER Spoken Audio
WATER TANK IS EMPTY Spoken Audio
PUMP ENGAGED – SAM READY Spoken Audio
4.16. Troubleshooting
The following section gives a detailed breakdown of how to troubleshoot SAM components and
system errors. Contact Hale customer service if your issue is not covered in this manual.
4.16.1
Special Tools
SAM does NOT require any special tools for maintenance or operation. However, the following
subparagraphs provide
4.16.1.1
CAN Bus Capture Tool
A CAN capture tool is not recommended or typically considered a special tool. However, if availa-
ble, a CAN bus capture tool (along with the expertise to effectively use the tool) can pinpoint
failed components, failed calibrations, communications errors, and many other SAM issues.
4.16.1.2
Akroview
Akroview software on a laptop is not required or typically considered a special tool. (It can be pur-
chased from the Akron Brass website or you may already own it.) However, if available, Akroview
(along with the expertise to effectively use the tool) can pinpoint failed components, failed cali-
brations, communications errors, and many other SAM issues.
4.16.2
Error Messages And System Level SCR Table
To troubleshoot the system, locate in the SCR table (Table 78) the indicated SYMPTOM, verify the
associated CAUSE (verify ALL if multiple are listed) and perform the associated REMEDY.
The SCR tables assume a single fault and the SYMPTOM, CAUSE, and REMEDY columns have
been listed in a hierarchy order. Treat each SYMPTOM as the result of a single CAUSE, trace
through the SCR table until a single REMEDY is indicated. Perform the REMEDY, and then check
the system again. Determine if the same SYMPTOM exists, or a different SYMPTOM is now indi-
cated, or no symptoms exist.
If multiple faults exist, repeat following the table using multiple passes unless the REMEDY is al-
ways the same and does NOT eliminate/fix the symptom. When this occurs contact Hale Cus-
tomer Support (800–533–3569 or www.haleproducts.com) for further assistance.