Idex E3 Connect User Manual Download

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IDEX FIRE AND SAFETY

E3 Connect

Captium Data Hub

Onboarding Guide for

End Users

O U R T R U S T E D B R A N D S

Summary of Contents for E3 Connect

Page 1: ...1 IDEX FIRE AND SAFETY E3 Connect Captium Data Hub Onboarding Guide for End Users O U R T R U S T E D B R A N D S...

Page 2: ...2 IDEX FIRE AND SAFETY Learning Sections Organization setup admin users Tool Setup Captium Data Hub Tour...

Page 3: ...3 IDEX FIRE AND SAFETY Pre Tool Delivery...

Page 4: ...t request They will receive an email invite to activate their access The first Customer Admin user will be prompted to 1 Verify contact information and set their password 2 Accept Terms Conditions 3 S...

Page 5: ...5 IDEX FIRE AND SAFETY 1 Verify contact information and set password 2 Accept Terms Conditions New Administrator Setup...

Page 6: ...administrator for your organization you will be asked to select dealers or OEMs you grant permission to see your tool data Select the Add Dealer button to find a dealer to grant permission to your too...

Page 7: ...7 IDEX FIRE AND SAFETY 1 Enter the name of the HURST authorized dealer you grant permission to see your data 2 Click the Plus button add them New Administrator Setup...

Page 8: ...8 IDEX FIRE AND SAFETY New Administrator Setup When you return to the first step you can add another dealer or continue...

Page 9: ...9 IDEX FIRE AND SAFETY Select the Remove button to revoke permission to the dealer or OEM New Administrator Setup...

Page 10: ...10 IDEX FIRE AND SAFETY New Administrator Setup Confirm or update your organization details...

Page 11: ...11 IDEX FIRE AND SAFETY Add users from your organization to access the Captium Data Hub for your organization by selecting the Add User button New Administrator Setup...

Page 12: ...12 IDEX FIRE AND SAFETY Enter their contact information select their role Select Add to continue You can select multiple users to add to your organization New Administrator Setup...

Page 13: ...13 IDEX FIRE AND SAFETY Next you can select Claim Tool to gain access to your tool data New Administrator Setup...

Page 14: ...14 IDEX FIRE AND SAFETY Claiming your Tool Post Tool Delivery...

Page 15: ...Admin role can Claim tools for their organization 1 Locate your tool serial number 2 Go to Equipment Claim Tool 3 Enter the serial number of your device and add two extra zeros before the last two dig...

Page 16: ...description 2 Choose the Dealer that Sold the Tool 3 Select Claim 4 Once successfully added you will be directed to the About Tool Page 5 Manage the technical details of the tool and make edits and a...

Page 17: ...aim Charger 3 Enter the serial number and select Search 4 Give your battery or charger a name 5 Select Claim 6 Once successfully added you will be directed to the About Battery or Charger Page 7 Manag...

Page 18: ...18 IDEX FIRE AND SAFETY Connecting your Tool How data is sent Requirements Configuring your tool Wi Fi connection...

Page 19: ...a connection 3 times it will wait 45min and make a finally attempt Data is Transferred Via Wi Fi Each E3 CONNECT Tool is equipped with a Wi Fi enabled chip Valid Wi Fi networks are configured by the...

Page 20: ...20 IDEX FIRE AND SAFETY Requirements Wi Fi router with internet connection in range of the tool A cellphone or computer with Wi Fi to connect to the tool to configure it...

Page 21: ...mode 6 Star wheel open hold on off button for 15 seconds Wi Fi Configuration Open Close WIFI Icon 1 Start with the tool turned off 2 Hold the star wheel in the open position while pressing and holding...

Page 22: ...22 IDEX FIRE AND SAFETY Connecting to your Tools Access Point 1 Using a computer or phone search for the Tools Wi Fi Jaws of Life 2 Connect to this network 3 When prompted enter the password 12345678...

Page 23: ...n and select the network the E3 tool should connect to for internet access and enter the password 3 If you need to enter multiple networks press Next if you are finished press the Save or Finish butto...

Page 24: ...peration Mode Indicator Opmode 5 Star wheel close on off for 15 seconds Log Upload Close Red Power WIFI Icon When you see this on the dash data transfer has commenced If the tool was not able to send...

Page 25: ...25 IDEX FIRE AND SAFETY Advanced Wi Fi requirements E3 requires a DHCP server to assign it an IP address The protocol and ports used for contacting our servers must be open...

Page 26: ...26 IDEX FIRE AND SAFETY Captium Data Hub Site Tour Locator Map Dashboard Tools Run Logs Alerts Service Requests Batteries Chargers...

Page 27: ...and status of every connected tool All registered tools are visible in the Captium cloud Filter on tools with critical status indicators Color Status Indicators GREEN Tool is ready for Use YELLOW Aler...

Page 28: ...le a dealer will see all the equipment where end users have granted permission Equipment Section 1 Once you claim your tools you can see all tools that belong to your organization or granted permissio...

Page 29: ...scue Tool Page 1 Once you claim your tools you can see all tools that belong to your organization or granted permission 2 Search for a specific tool using the search bar and entering and value in the...

Page 30: ...30 IDEX FIRE AND SAFETY About Tool From the main Tool page select the About Tool button to view more technical details about the tool...

Page 31: ...ETY Run Log Data From the Run Logs tab select View Run Log from the Action column from any run to view the details Run logs show total power on time temperature current voltage last connected battery...

Page 32: ...Establish Tool Health and Maintenance Early fault detection resulting in reduced downtime Ensure tools and batteries are performing at optimal conditions Generate reminders for routine maintenance Tra...

Page 33: ...treat tool to prevent corrosion Tool Improperly used in Salt Water Tool Tool with a freshwater battery is submerged in salt water Inspect tool and battery contacts for corrosion and change out compon...

Page 34: ...date Battery is updated Battery State of Charge Battery Battery capacity less than 35 at last data transfer Charge battery Battery Safety Message Battery Current consumption detected by battery is too...

Page 35: ...D SAFETY Request Service from Dealer If an alert is present for a tool battery or charger customers can request service from their dealer You will receive an email from the end user indicating their n...

Page 36: ...EX FIRE AND SAFETY Resolve Alerts Once you have addressed the Alert you can select Resolve Alert from the selected row This will remove the Alert from default view and update the Equipment Health Dash...

Page 37: ...37 IDEX FIRE AND SAFETY Lifetime Usage Stats View critical data on the overall usage of the tool...

Page 38: ...38 IDEX FIRE AND SAFETY Document Library View essential equipment manuals pre loaded by the manufacturer and add your own documents specific to your organization s needs...

Page 39: ...39 IDEX FIRE AND SAFETY Related Device History See the last known related batteries or charges associated with the tool each time it connects and uploads data...

Page 40: ...ers Like the Tools pages for batteries and chargers you can view and resolve alerts see related device history and manage documents The Battery page includes visual gauges indicating the state of char...

Page 41: ...0 minutes for a network it recognizes After 3 attempts the tool will wait 45 minutes before carrying out a final search If it cannot locate an networks it recognizes it will stop the search and leave...

Page 42: ...http view captiumconnect com Captium Data Hub Support Center includes Videos and Manual https captiumconnect com support center E3 Connect Manual https www jawsoflife com Contacting HURST Call 800 537...

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