57
“The phone does not ring”
Check that the base unit’s mains power adapter is plugged in and
power is switched on.
The base unit needs mains power for normal operation of the phone –
not just for charging the batteries.
Make sure that you are using the telephone line cable that was
supplied with your phone.
Make sure that the ringer volume settings are not set to off. Increase
the ringer volume settings.
“My call was cut off when I went out of range. Now I can’t use my
handset.”
Move the handset closer to the base unit before you try to make a call
again.
“There is interference and noise on the line”
Move the handset closer to the base unit, or to a different position.
Try moving the base unit away from other electrical equipment, such
as a television or a computer.
You’ll get the best reception if you place the base unit as high as
possible. For example, in a two-floor building, the upper floor is an
ideal place.
“I hear ‘beeps’ from my handset while I’m on a call”
You may be moving out of range of the base unit. Move closer or your
call may be cut off.
Check the Battery Level symbol on the display. If it’s low, recharge the
batteries.
“The Caller Display feature isn’t working”
You need to subscribe to the Caller Line Identification service from
your network service provider.
The caller may have withheld their number by dialling 1831. Or they
may be calling from a network that does not transmit the caller’s
number (e.g. if they are making international calls.)
“When I try to make a call, I hear busy tone”
If you’re using a multi-handset system, check whether another
handset is already on a call.
“The volume in the earpiece is low when I’m on a call”
Make sure you’re holding the earpiece correctly over your ear.
Adjust the volume using
+
.
“I cannot store a phonebook entry”
The maximum number of 100 phonebook entries has been reached.
You must delete existing entries to make space for new ones.
