iDect eclipse 8035, Owner'S Manual

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12 TROUBLESHOOTING

You have followed all the steps listed in the owner's manual to
install and set up your telephone.

Connectors are securely inserted into their sockets.

Mains power for the base unit is switched on at the socket.

The handset’s batteries are correctly and securely installed and are
sufficiently charged.
“I cannot make or answer calls”

If the handset’s display is blank, it may have been switched off.
Press and hold on the ECLIPSE Handset to switch it back on.

Check that the base unit’s mains power adapter is plugged in and
power is switched on. The base unit needs mains power for normal
operation of the phone – not just for charging the handset batteries.

Make sure that you are using the telephone line cable supplied with
your phone. Other telephone line cables might not work.

Move the handset closer to the base unit.

Check the Battery Level symbol on the display. If it is low, put the
handset back on the base unit or charging cradle to recharge the
batteries.

Switch off the power at the mains socket, wait for a short while and
then switch it back on. This may solve the problem.
“I cannot make calls”

If the handset display shows KEYS LOCKED , press and hold to
unlock it before you make a call.

Only one handset (or the base unit) can be connected to an external
line at a time. If the handset display shows , the base is already
being used by either the answering machine or another handset.