• Check the brightness level of the TV.
• Check if the channel is currently on air. Contact the broadcaster to ensure that the
channel is running.
3. Poor picture/sound quality
• Make sure there is no mobile phone or microwave oven near the product.
• Check that your dish alignment is correct.
• Change the satellite dish for a larger one as this will increase the signal levels
received.
• Replace the LNB with a lower noise factor in cases where the noise factor is too
high.
• Replace the LNB with a new one in case it is damaged or out of order.
•Check the signal levels and adjust your antenna if the level is too low. The signal
level may be affected by weather conditions.
4. No or poor sound
• Check that your AV/HDMI cable is connected correctly.
• Check the volume levels of your TV set and the product.
• Check if the product or TV is on mute.
• Check audio type or soundtrack option. (where applicable)
