Description
Confirmed
Zigbee network icon is present on the Halo home screen.
Cloud network icon is present on Halo home screen.
Time and date correct.
Installer contact details inputted if required.
Suitable schedule has been entered for the user.
General overview of operation provided to user - refer to use guide.
Any advanced settings changes have been recorded.
Remember to leave this guide with the householder.
TROUBLE SHOOTING
No power LED on
Smart Interface
Check Smart Interface is securely plugged into boiler aperture.
Check boiler power is on.
Boiler fails to fire when
increasing target
temperature on the
Halo
Check the target temperature is above current temperature.
Check Smart Interface power LED is green.
Check Smart Interface is securely plugged into boiler aperture.
Halo screen shows
failed to pair
Check Smart Interface is in paring mode (Zigbee LED flashing red).
Check distance between Smart Interface and Halo (see section B).
Reset Smart Interface by inserting a paperclip or pen tip into reset button.
Start pairing mode again on the Smart Interface and press retry on the Halo.
If the situation persists then consider using Zigbee Booster (available separately) or
mounting the Smart Interface externally to the boiler using a bracket (further details on
www.idealboilers.com
).
Halo screen shows
Replace Halo
If you have no other Halo thermostats connected to the Smart Interface or are not
replacing an existing Halo then press accept.
