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User’s

3.  CONDENSATE DRAIN

This appliance is fitted with a siphonic condensate trap system 

that reduces the risk of the appliance condensate from freezing.  

However should the condensate pipe to this appliance freeze, 

please follow these instructions:
a.  If you do not feel competent to carry out the defrosting 

instructions below please call your local Gas Safe Registered 

installer for assistance.

b.  If you do feel competent to carry out the following instructions 

please do so with care when handling hot utensils.  Do not attempt 

to thaw pipework above ground level.

If this appliance develops a blockage in its condensate pipe, its 

condensate will build up to a point where it will make a gurgling 

noise prior to locking out an “

L 2

” fault code.  If the appliance is 

restarted it will make a gurgling noise prior to it locking out on a 

failed ignition “

L 2

” code.

To unblock a frozen condensate pipe;

1.  Follow the routing of the plastic pipe from its exit point on the 

appliance, through its route to its termination point.

  Locate the frozen blockage.  It is likely that the pipe is frozen 

at the most exposed point external to the building or where 

there is some obstruction to flow.  This could be at the open 

end of the pipe, at a bend or elbow, or where there is a dip in 

the pipe in which condensate can collect.  The location of the 

blockage should be identified as closely as possible before 

taking further action.

2.  Apply a hot water bottle, microwaveable heat pack or a warm 

damp cloth to the frozen blockage area.  Several applications 

may have to be made before it fully defrosts.  Warm water 

can also be poured onto the pipe from a watering can or 

similar.  DO NOT use boiling water.

3.  Caution when using warm water as this may freeze and 

cause other localised hazards.

4. 

Once the blockage is removed and the condensate can flow 

freely, restart the appliance. (Refer to “To Start the boiler”)

5.  If the appliance fails to ignite, call your Gas Safe Registered 

engineer.

Preventative solutions

During cold weather, set the central heating temperature knob 

(A) to maximum must return to original setting once cold spell is 

over).
Place the heating on continuous and turn the room thermostat 

down to 15ºC overnight or when unoccupied. (Return to normal 

after cold spell).

4.  GENERAL INFORMATION

MINIMUM CLEARANCES

Clearance of 165mm above, 100mm below, 2.5mm at the sides 

and 450mm at the front of the boiler casing must be allowed for 

servicing.

Bottom Clearance

Bottom clearance after installation can be reduced to 5mm
This must be obtained with an easily removable panel to provide 

the 100mm clearance required for servicing.

ESCAPE OF GAS

Should a gas leak or fault be suspected contact the National Gas 

Emergency Service without delay. 

Telephone 0800 111 999

.    

Ensure that;

-  All naked flames are extinguished

-  Do not operate electrical switches

-  Open all windows and doors

CLEANING

For normal cleaning simply dust with a dry cloth.  To remove stubborn 

marks and stains, wipe with a damp cloth and finish off with a dry cloth.  

DO NOT use abrasive cleaning materials.

MAINTENANCE

The appliance should be serviced at least once a year by a Gas 

Safe Registered Engineer or in IE a Registered Gas Installer 

(RGII).

Summary of Contents for LOGIC MAX HEAT H 12

Page 1: ...re Do not use reconditioned or copy parts that have not been clearly authorised by Ideal Boilers For the very latest copy of literature for specification and maintenance practices visit our website ww...

Page 2: ...g Regulations and reference should be made to the current ETCI rules for electrical installation It is essential that the instructions in this booklet are strictly followed for safe and economical ope...

Page 3: ...To operate your boiler efficiently using less gas turn the central heating temperature knob A to the position or lower In winter periods it may be necessary to turn the knob towards the MAX position t...

Page 4: ...frozen blockage area Several applications may have to be made before it fully defrosts Warm water can also be poured onto the pipe from a watering can or similar DO NOT use boiling water 3 Caution whe...

Page 5: ...RAL HEATING OR HOT WATER Check the mains power is turned on and ensure mode knob B is in the BOILER ON position Does the boiler operate and provide central heating Check the time settings on the progr...

Page 6: ...central heating but the appliance has reached the desired temperature set on the boiler The boiler is operating in central heating hot water mode The boiler is operating in frost protection 6 NORMAL...

Page 7: ...ontact Ideal if under warranty or alternatively a Gas Safe Registered Engineer if outside of the warranty period In IE contact a Registered Gas Installer RGII 1 Check condensate Pipe for blockages ref...

Page 8: ...8 User s NOTES...

Page 9: ...9 User s NOTES...

Page 10: ......

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