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Section 3 

TROUBLESHOOTING 
 

Troubleshooting assistance for common problems:  

 

 

The data from the Scanner is not as expected. 

 

ANS:

 Please download full User’s Manual and follow all instructions. 

 

 

The Scanner does not output data.   

 

ANS: 

Check basic operation: connect the cable; see if the desired 

barcode type (symbology) is enabled. 

 

 

The Scanner does not function with the computer. 

 

ANS: 

Verify the interface cable is securely connected to the host computer. 

Consult your technical support personnel or refer to your host 

system manual to verify the proper connection for the imager. 

 

 

I have a scanner with keyboard wedge, but after changing interface 
to RS-232, the scanner beeps continuously and fails to reset to 
factory default, what can I do? 

 

 

ANS: 

Sometimes if a scanner with keyboard wedge cable is mistakenly 

set to RS-232 interface, the only solution is to find an RS-232 cable 

with power adapter, connect the scanner with the RS-232 cable and 

perform a factory reset. 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Summary of Contents for ValueScan II

Page 1: ...ValueScan IITM Barcode Scanner Quick Start Manual Default Check Version...

Page 2: ...conditions this device may not cause harmful interference and this device must accept any interference received including interference that may cause undesired operation CANADIAN DOC STATEMENT This d...

Page 3: ...PARTICULAR PURPOSE THERE ARE NO OTHER WARRANTIES OR GUARANTEES EXPRESS OR IMPLIED OTHER THAN THOSE HEREIN STATED THIS PRODUCT IS SOLD AS IS IN NO EVENT SHALL ID TECH BE LIABLE FOR CLAIMS BASED UPON B...

Page 4: ...ems the ValueScan II offers easy plug and play installation For all retail and similar applications this small mid range imager delivers unmatched cost performance Light Weight Ergonomic Design Genera...

Page 5: ...the external power supply DC adapter to the interface cable of the scanner 3 Plug the serial connector into the serial port on the back of your computer terminal Tighten the two screws to secure the c...

Page 6: ...Mini DIN 6P Female 1 DATA PC CLK KB 2 NC GND 3 GND DATA KB 4 VCC 5V VCC 5V 5 CLK PC NC 6 NC NA Mini DIN 6P Female Connector Mini DIN 6P Male Connector RS 232 DB 9F Connector To Host Side Pin Definiti...

Page 7: ...y the interface cable is securely connected to the host computer Consult your technical support personnel or refer to your host system manual to verify the proper connection for the imager I have a sc...

Page 8: ...Environmental ValueScan II Specification Operational Light Source 660 nm Visible Red LED Optical System 2048 pixel CCD Charge coupled device Depth of Scan Field 0 180 mm CODE 39 500Lux PCS 90 20mils S...

Page 9: ...Programming method Manual Reading special barcode DOS command through RS 232 RS 232 model Programmable characteristics Code type selection check digit selection Decoding option Transmitted character d...

Page 10: ...Checksum Verification Enable Checksum Transmission Enable Code ID UPC A V V V A UPC E V V V E EAN 13 V V V F EAN 8 V V V FF Code 39 V Interleaved 2 of 5 V I Industrial 2 of 5 I IATA I Matrix 2 of 5 B...

Page 11: ...Section 6 TESTING CODES Full User s Manual is available for download on www idtechproducts com Code 128 UCC EAN 128 UPC E UPC A Interleaved 2 of 5 Code 39...

Page 12: ...ID TECH 10721 Walker Street Cypress CA 90630 714 761 6368 www idtechproducts com 80104501 001 rev A...

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