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Icron USB 2.0 Ranger 2312, User Manual

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Icron USB 2.0 Ranger 2312 User Manual Download Page 15

Contacting Technical Support

If you are experiencing problems not referenced in the Troubleshooting section, contact 

Icron Technical 

Support

:

 

www.icron.com/support

 

Tel:  +1 604 638 3939

To help us serve you better, please include the following information with your technical support request:

•  Host computer make and model
•  Type of Operating System installed (e.g. Windows 10, macOS 10.12, etc.)
•  Part number and serial number for both the LEX and REX
•  Make and model of any USB device(s) attached to the product
•  Description of the installation
•  Description of the problem

 

 

Address the returned product to:

 

RMA Coordinator

 

Icron Technologies Corporation

 

4664 Lougheed Highway, Suite 221

 

Burnaby, BC Canada

 

V5C 5T5  

Contacting Sales

 Email: 

[email protected] 

 

Tel:  +1 604 638 3920 

14

Summary of Contents for USB 2.0 Ranger 2312

Page 1: ...USB 2 0 Ranger 2312 2 port USB 2 0 100m CAT 5e 6 7 Extender System with Flexible Power User Guide ...

Page 2: ...N 55022 EN 61000 and EN 55024 IC Statement This Class B digital apparatus complies with Canadian ICES 003 WEEE Statement The European Union has established regulations for the collection and recycling of all waste electrical and electronic equipment WEEE Implementation of WEEE regulations may vary slightly by individual EU member states Please check with your local and state government guidelines ...

Page 3: ... Flexible Power 6 Connecting the LEX to the REX 7 Connecting a USB Device 7 Checking the Installation 8 Compatibility 8 Optional USB Extender Mounting Options 9 Option 1 USB Extender Mounting Kit 9 Option 2 USB Extender Direct Surface Mounting 10 Option 3 Cable Tie Mounting 10 Troubleshooting 11 Warranty information 13 Obtaining Warranty Service 13 Contacting Technical Support 14 Technical Glossar...

Page 4: ...power is different from Power over Ethernet PoE and will only properly power the REX Requirements To complete the installation you will also require the following items that are not included with the product USB 1 1 or 2 0 compatible computer host computer with a USB compliant operating system USB 1 1 or 2 0 compatible device s CAT 5e 6 7 solid core Unshielded Twisted Pair UTP cable with two RJ45 ...

Page 5: ...LEX and REX units LED turns on when link between the LEX and REX units is established LED is off when there is no link between the LEX and REX units LED is slow blinking when the unit is attempting to establish a link 5 Host LED Green Indicates that the extender system is properly enumerated on the host computer LED blinks when the extender system is in a suspended state 6 Activity LED Amber Indic...

Page 6: ...D turns on when link between LEX and REX units is established LED is off when there is no link between the LEX and REX units LED is slow blinking when the unit is attempting to establish a link 4 Host LED Green Indicates that the extender system is properly enumerated on the host computer LED blinks when the extender system is in a suspended state 5 Activity LED Amber Indicates data transmission i...

Page 7: ...alling the LEX 1 Place the LEX near the computer 2 Install the supplied USB cable between the LEX host port and a USB port on the host computer Installing the REX 1 Place the REX near the USB device s in the desired remote location Installing Flexible Power 1 Connect the 24V 1A supplied AC power adapter into the desired unit either the LEX unit or REX unit based on your installation requirement Th...

Page 8: ...CAT 5e 6 7 cabling into the Link port RJ45 on the REX With Premise Cabling 1 Plug one end of a CAT 5e 6 7 patch cord not included into the Link port RJ45 on the LEX 2 Plug the other end of the patch cord into the CAT 5e 6 7 information outlet near the host computer 3 Plug one end of the second CAT 5e 6 7 patch cord not included into the Link port RJ45 on the REX 4 Plug the other end of the second ...

Page 9: ...r in Windows 8 8 1 or 10 Right click the Start Menu and then select Device Manager 3 For macOS users open the System Profiler to confirm that the Ranger 2312 extender system has installed correctly In the left hand column under Hardware select USB and inspect the right hand panel If the extender has been installed correctly you should find it listed as a Hub under the USB High Speed Bus USB Bus To...

Page 10: ...der Direct Surface Mounting 3 USB Extender Cable Tie Mounting Option 1 USB Extender Mounting Kit Order Part 10 00535 USB Mounting Kit 2301 12 Silver Available for purchase separately 1 kit required to mount per LEX or REX Each kit includes 2 mounting brackets 4 M2 5 locking washers 4 M2 5 x 7 0mm Phillips pan head screws Mounting bracket installation guide see diagram below Using a Phillips screwd...

Page 11: ...face 3 Drill through each of the four hole markings on the mounting surface using a 3 70mm 0 1457 drill bit 4 Align the bottom enclosure holes to the newly drilled out holes on the mounting surface 5 Place a locking washer on each of the four screws and using a screwdriver fasten the extender into place To ensure the stencil below prints to scale be sure to set the page scaling setting to none Dir...

Page 12: ...n of Device Manager check that the USB device has enumerated 3 Contact Technical Support for assistance USB device is attached but not functioning Overcurrent condition has occurred because the USB device has drawn more current than can be supplied per USB specification 1A Operating system may generate a status bubble indicating an issue 1 Power cycle REX by unplugging the power adapter from the e...

Page 13: ...tioning 1 Confirm the host computer is on and providing power to LEX 2 Ensure the supplied AC power adapter is properly connected to one unit either the LEX or REX 3 Ensure the CAT 5e 6 7 cabling between the LEX and REX is properly installed or replace the link cable 4 Check that the AC adapter is connected to a live source of electrical power 5 Contact Technical Support for assistance ...

Page 14: ...nder no circumstances will Icron Technologies Corporation its suppliers or licensors be liable for any costs of procurement or substitute products or services lost profits loss of information or data or any other special indirect consequential or incidental damages arising in any way out of the sale of use of or inability to use Icron Technologies Corporation product or service even if Icron Techn...

Page 15: ...rt request Host computer make and model Type of Operating System installed e g Windows 10 macOS 10 12 etc Part number and serial number for both the LEX and REX Make and model of any USB device s attached to the product Description of the installation Description of the problem Address the returned product to RMA Coordinator Icron Technologies Corporation 4664 Lougheed Highway Suite 221 Burnaby BC...

Page 16: ...al interface is what connects the network cabling CAT 5e 6 7 to the LEX and REX units You may use either the T568A scheme Table 1 or the T568B scheme Table 2 for cable termination as the Ranger 2312 requires all four pairs of the cable RJ45 connectors are sometimes also referred to as 8P8C connectors Note that any give cable must be terminated using the same T568 scheme on both ends to operate cor...

Page 17: ...e Enclosure Material Silver Anodized Aluminum System Shipping Weight 760 g 1 675 lbs LOCAL EXTENDER LEX USB Connector 1 x USB 2 0 Type B Link Connector 1 x RJ45 Dimensions 87 0mm x 75 0mm x 26 0mm 3 4 x 3 0 x 1 0 REMOTE EXTENDER REX USB Connectors 2 x USB Type A Link Connector 1 x RJ45 Dimensions 87 0mm x 75 0mm x 26 0mm 3 4 x 3 0 x 1 0 ENVIRONMENTAL Operating Temperature Range 0 C to 50 C 32 F to...

Page 18: ...17 Icron Technologies Corporation 4664 Lougheed Highway Suite 221 Burnaby BC Canada V5C 5T5 Tel 1 604 638 3920 Fax 1 604 638 3930 www icron com ...

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