Checking the Installation
1.
On the LEX and REX units, check that the Power, Link, USB, and Video LEDs are on. If the Link LED is off,
then the cabling between the LEX and REX is not installed properly or is defective.
2.
Check to see if the USB LED is on and the Video LED is blinking or on; if they are not this indicates there
is no USB data or video data. Check the HDMI and USB connections to the host computer, and the
HDMI connection to the monitor. Check to see if any USB devices are connected to the REX.
3.
For Windows users, open Device Manager to conf irm that the USB functionality of the EL5363 has
been installed correctly. Expand the entry for Universal Serial Bus controllers by clicking the “+” sign.
If the EL5363 has been installed correctly, you should f ind it listed as one “Generic Hub”.
To open Device Manager in Windows 10/8/8.1 or Windows 7:
Open the Start menu, right click on “Computer” then select: Manage >> Device Manager
4.
For OS X users, open the System Profiler to confirm that the EL5363 has installed correctly. In the
left hand column under Hardware,select“USB”and inspect the right hand panel. If the EL5363 has been
installed correctly, you should find it listed as a“Hub”under the USB High-Speed Bus/USB Bus.
To open System Profiler in OS X:
Open the Finder, select Applications, then open the Utilities folder and double click on the System Profiler icon.
5.
If the product is not displaying video or the EL5363 fails to be detected by your operating system,
please consult the Troubleshooting section of this guide.
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