M2M-720-A FAQ (Version 1.20, Oct/2012) PAGE：
3
FAQ
Q1: PWR LED indication of M2M-720-A is always turned off
A1: The power supply of M2M-720-A has some problems. Please check
the wire connection of the power and the voltage is between 10~30 V
DC
Q2: SA1 and SA2 of M2M-720-A is always turned on
A2: Application program has some errors. Please reset the M2M-720-A
and check license whether it is OK or not in “information” page.
Client: Please check server’s DNS and network settings whether they
are all correct or not in “Standard Config” page.
Q3: SA1 and SA2 LED of M2M-720-A flash slowly at the same time and
keep the state long.
A3: It means M2M-720-A can’t establish the connection with the other
M2M-720-A. Please check the network settings and M2M-720-A is
working well on Ethernet.
Client: Please check server’s IP/DNS and network settings whether
they are all correct or not in “Standard Config” page.
Q4: The audio quality of M2M-720-A is bad.
A4: Please turn audio quality output volume and input volume of server
and client in “Audio Config” page.
Q5: M2M-720-A can’t send event report
A5: Please check the settings whether they are all correct or not in “Event
Report” and “Mail Server Setting” page.
Q6: If I forgot the network settings, how can I do?
A6:
[One solution]
a.
If the M2M-720-A is in a local network.
The user can use the VxComm Utility or MiniOS7 Utility to
