Support
iCool products are covered by a
standard One Year Warranty. Please
keep your proof of purchase details
in a safe place; you will need to
have this documentation available
should the product require attention
under warranty. Providing the
details below will make the warranty
process quicker and easier:
Product Model
Product Model Series printed on
the Owner’s Manual (Ex: Series 3+)
Serial Number printed on the
Rating Label affixed to the machine
Retailer (Country and Name)
Date of Purchase and Proof of
Purchase
Warranty
Just email us at [email protected]
and we will respond with assistance
usually the same day.
As our factory and service staff
are based in Australia, please
allow for a short delay due to time
zone differences. We also have
representatives in many countries
who can often provide local support.
Just contact us and we will do our
very best to assist you quickly or
direct you to a representative in
your country.
Our Customer Support Is
Available Online
