16
15. Warranties
– Terms and Conditions
This warranty is given in addition to the consumer guarantees found within the Australian
Competition and Consumer Act 2010 (Cth) for goods purchased in Australia and the
Consumer Guarantees Act 1993 NZ for goods purchased in New Zealand:
1) White International Pty Ltd / White International NZ Ltd (White International) warrant that all products
distributed are free from defects in workmanship and materials, for their provided warranty period as indicated on
the top or opposite side of this document. Subject to the conditions of the warranty, White International will repair
any defective products free of charge at the premises of our authorised service agents throughout Australia and
New Zealand if a defect in the product appears during the warranty period. If you believe that you have
purchased a defective product and wish to make a claim under this warranty, contact us on our Sales Hotline on
1300 783 601, or send your claim to our postal address or fax line below and we will advise you as to how next to
proceed. You will be required to supply a copy of your proof of purchase to make a claim under this warranty.
2) This warranty excludes transportation costs to and from White International or its appointed service agents and
excludes defects due to non-compliance with installation instructions, neglect or misuse, inadequate protection
against the elements, low voltage or use or operation for purposes other than those for which they were
designed. For further information regarding the suitability of your intended application contact us on our Sales
Hotline on 1300 783 601. If you make an invalid claim under this warranty, the original product will be sent back
to you unrepaired.
3) This warranty refers only to products sold after the 1st January 2012, and is not transferable to another
product type and only applies to the original owner, purchaser or end user, and is in addition to the consumer
guarantees found within the Competition and Consumer Act 2010 (Cth) for goods purchased in Australia and the
Consumer Guarantees Act 1993 (NZ) for goods purchased in New Zealand.
4) Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are
entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable
loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable
quality and the failure does not amount to a major failure. 2 YEAR WARRANTY
5) To the fullest extent permitted by law, White International excludes its liability for all other conditions or
warranties which would or might otherwise be implied at law. To the fullest extent permitted by law, White
International’s liability under this warranty and any other conditions, guarantees or warranties at law that cannot
be excluded, including those in the Competition and Consumer Act 2010 (Cth), is expressly limited to: (a) in the
case of products, the replacement of the product or the supply of equivalent product, the payment of the cost of
replacing the product or of acquiring an equivalent product or the repair of the product or payment of the cost of
having the product repaired, is at the discretion of White International or a 3rd party tribunal elected under the
Competition and Consumer Act 2010 (Cth) for goods purchased in Australia and the Consumer Guarantees Act
1993 (NZ) for goods purchased in New Zealand; and
6) To the fullest extent permitted by law, this warranty supersedes all other warranties attached to the product or
its packaging.
7) In the case of services, supplying the services again or the payment of the cost of having the services supplied
again, is at the discretion of White International or a 3rd party tribunal elected under the Competition and
Consumer Act 2010 (Cth) for goods purchased in Australia and the Consumer Guarantees Act 1993 (NZ) for
goods purchased in New Zealand. 8) Our warranty commences from the date of purchase of the above
mentioned pumps. Proof of purchase is required before consideration under warranty is given.
Record your date of purchase in the space below and retain this copy for your records.
Date of Purchase
..................................................
Model Purchased
..............................................
