Precautions and preparations listed are for general knowledge and to define basic guidelines. Local codes and existing practices should be observed and preformed by a professional.
Due to Ice Air’s ongoing product development programs, the information in this document is subject to change without notice.
14
Twelve (12) Month Warranty of entire
Packaged Terminal Equipment
Ice-Air, LLC (“Ice Air” or the “Company”) warrants, solely
to the person or entity that directly purchased the packaged
terminal system from the Company (the “Original Owner”), that
the entire packaged terminal system is free from defects in
material and workmanship for a period of twelve (12) months
from the date of delivery (the “Twelve Month Warranty”).
Any part or portion thereof which becomes defective under
normal use during the period of this warranty will be repaired
or replaced, provided Ice Air’s examination shall prove to
its satisfaction that the part was or became defective under
normal use. Ice Air’s obligations under this warranty are
subject to the satisfaction of the conditions set forth in the last
paragraph of this Section and are limited to: (a) repairing the
defective part or (b) furnishing a replacement part provided
the defective part is returned to Ice Air, without shipping
damage, transporting charges prepaid. No reimbursement will
be made for expenses incurred in making field adjustments or
replacements unless specifically authorized in writing by the
Company.
Except as otherwise provided in the last sentence of this
paragraph, the Company is not obligated under this warranty
for field labor such as service for inspection, removing,
packing and/or reinstalling water source unit, nor for the
return transportation charges. In addition, the Company is not
obligated under this warranty to make reimbursement of the
labor or service charges of any other party. Notwithstanding
the foregoing, labor provided by or at the direction of the
Company during the twelve (12) month period from the
date of delivery referred to in the initial paragraph above, in
connection with the Twelve Month Warranty of parts provided
in the initial paragraph above, is included in such warranty,
solely in the case in which a packaged terminal system is sold
by the Company to an Original Owner for use in a new facility
to be constructed and located in the greater New York City
metropolitan area. For the avoidance of doubt, except in the
case described in the preceding sentence, the Company has
no obligation under this warranty to provide for field labor or to
make reimbursement of the labor or services charges of any
other party, provided, however, that the Company, in its sole
and absolute discretion, may elect to do so, so long as (i) such
election is set forth in a writing signed by the Company and (ii)
the facility at which the applicable packaged terminal system
is or will be installed is located in the greater New York City
metropolitan area (the “Metropolitan Area”).
The obligations of the Company set forth in the preceding
paragraphs of this Section are in all cases subject to the
satisfaction of the following conditions: (x) the Company
shall have received proof, satisfactory to the Company, of
the purchase by the Original Owner from the Company of
the packaged terminal system that is the subject of the
Original Owner’s claim, (y) all amounts due and payable to
the Company on or prior to the date of such claim in respect
of such packaged terminal system shall have been paid in full
and (z) nothing shall exist or occur that relieves the Company,
in accordance with the terms of this agreement, from the
performance of its warranty obligations hereunder.
OPTIONAL Extended Refrigeration
Circuit Warranty
2
nd
– 5
th
year compressor parts only; labor not included
The Optional Extended Refrigeration Circuit Warranty MUST
be purchased from Ice Air within thirty (30) days from date of
delivery to be valid. The hermetically sealed refrigeration circuit
(consisting of the motor, compressor assembly, evaporator
coil, coaxial / condenser coil, and interconnecting tubing)
is warranted to the Original Owner for four additional years
from date of the expiration of the twelve-month Warranty.
Components under this warranty will be supplied at Ice Air’s
expense provided the failed component is returned to Ice Air.
This optional warranty does not include any other parts of the
equipment such as fans, fan motors, controls, cabinet parts,
electrical relays, capacitors, protective devices, or wiring. Ice
Air is not obligated under this warranty for field labor such as
service for inspection, removing, packing, and/or reinstalling
the refrigeration circuit, nor for return transportation charges.
In addition, the Company is not obligated under this warranty
to make reimbursement of the labor or service charges of any
other party. Ice Air reserves the right to make a handling and
inspection charge in the case of parts or equipment improperly
returned as defective and/or as being in warranty.
To obtain assistance under the parts warranty or to purchase
the optional extended warranty, simply contact Ice Air
Customer Service at 80 Hartford Avenue, Mount Vernon, New
York 10553 Phone 914-668-4700.
Additional warranty options include:
2
nd
– 5
th
year full unit parts only warranty
2
nd
– 5
th
year compressor parts and labor
warranty, so long as such labor is performed in the NY
Metropolitan Area
2
nd
– 5
th
year complete parts and labor warranty (Full
unit coverage), so long as such labor is performed in
the NY Metropolitan Area.
All Warranties (which must be purchased separately)
constitute the Original Owner’s sole remedy. They are given in
lieu of all other warranties. Ice Air is not liable for incidental or
consequential damages, whether the theory is breach of this
or any warranty, negligence, or strict tort. No person (including
any agent, salesman, dealer, or distributor) has authority to
expand Ice Air’s obligation beyond the terms of these express
warranties, or to state that the performance of the product
is other than that published by Ice Air. In addition, neither
the Original Owner nor any such person has the right to sell,
transfer or assign, or attempt to sell, transfer or assign, any
rights of the Original Owner in or to the warranties provided for
herein, no such sale, transfer or assignment shall be binding
upon Ice Air and any such sale, transfer or assignment is null
and void and of no force or effect.
General Conditions
The above warranties are void if Ice Air’s equipment has
been damaged, misused, subjected to abnormal use or
service or its serial number has been altered, defaced, or
removed, or payment for the equipment is in default. Ice Air
is not responsible for service to correct conditions due to
misapplication, faulty or improper installation, inadequate
wiring, incorrect voltage conditions or unauthorized opening
of the refrigeration circuit, nor forconsequential damages.
In case Ice Air’s equipment is installed in conjunction with
cabinets, grills, louvers, controls, or other parts manufactured
by others, these warranties shall apply only to Ice Air’s
manufactured portion of the equipment. The conditions of
the standard warranty plan are effective for 12 months from
the date of equipment delivery. Ice Air reserves the right to
make a handling and inspection charge in the case of parts or
equipment improperly returned as defective and/or as being
warranty.
Important Disclaimers
Ice Air Has No Responsibility For:
(A) Certain Damages
The following are the responsibility of the user. None of the
following constitutes a manufacturing defect, and each is
expressly excluded from the warranty plan:
1) Failure of unit to operate satisfactorily due to improper
amount of air on evaporator coil or air supply to air cooled
condensers.
2) Damage to unit or unsatisfactory operation due to improper
cleaning of evaporator coil or use of unit in corrosive
atmosphere locations such as chemical plants, refineries, or
salt spray areas.
3) Damage to unit from unsatisfactory operation due to blown
fuses, inadequate or interrupted electrical service, use of
improper electrical protective devices or operation of unit
on power supply other than covered by nameplate rating
of unit.
4) Damage due to failure to properly maintain unit.
5) Damage due to transportation or handling prior to and
during installation.
6) Damage due to accident or from alteration, improper
installation or tampering.
7) Failure to clean or replace filter timely.
8) Misapplication of equipment.
9) Damage due to deviation from original design and intended
use of equipment.
10) Damage due to use of additional accessories either
unapproved or approved but modified or manipulated.
(B) Installation
Ice Air is not responsible for the design, execution, and
performance of the installation method or any of the accessory
items used during installation such as seals, caulking,
weatherproofing, supporting structures, attachment means,
louvers and frames supplied by others.
(C) Check, Test and Start
Check, Test and Start of the air conditioners by an experienced
person is the responsibility of the installing contractor. This
consists of physically confronting each conditioner operating
in both heating and cooling modes and correcting any minor
deficiencies noted. After the equipment leaves the factory, it
may become damaged or maladjusted during transportation
or on the job. Sometimes wires are disconnected accidentally,
or fan motors move on their bases due to rough handling,
causing fans to strike; a component(s) may be inoperable.
The correction of such conditions is part of the Check, Test
and Start. Note that unless otherwise specifically agreed to
in writing, Ice Air has no obligation to perform, nor does the
price of its equipment include field labor in connection with
the performance of, these Check, Test, and Start procedures
(or the like).
80 Hartford Avenue, Mount Vernon, NY 10553
Tel: 877-ICE-AIR-1 (877-423-2471)
Fax: 914-668-5643
email: [email protected]
www.ice-air.com
© 2023 by Ice Air, LLC
ICE6076.2 11/23
Limited Warranty
