5 FAQ
5.1 Daily Maintenance
Please clean dome cover regularly to get vivid image.
Handle the cover with care. Use water to wash. Don’t use cloth to clean.
Use mild detergent to clean if there is too much dust.
Note:
The sweat from your hand may erode plating surface, your nail may scrape dome cover result in blur
image.
5.2 Problems and Solutions
SYMPTOM
CAUSE
SOLUTION
1) No self-diagnosis,
Red LED is not on.
Check power is connected or
no video signal
Your power supplying does
properly earthed.
when I connect
not apply to the power. Or
Check power supply condition
dome to power.
connection is too loose.
or check transformer.
Power off or transformer
problem.
Red LED light on the power
Use multimeter to check
board is on
dome load.
Power supplying is low
Please contact retailer to
Something wrong with power
replace power board.
board.
2) No self diagnosis.
Power supplying is inadequate.
Replace power supplying.
There is a noise
Mechanical malfunction.
Need electrical engineer help.
3) Video signal loss
Power supplying is not sufficient
Replace power supplying.
occurs in high speed
rotation.
4)Video signal is not
Circuit connection is too loose.
Connect tightly.
successive
Video switch or power problem
Need electrical engineer help.
5) Video is not clear.
Focus is in manual mode.
Control manually.
Dome cover is dirty.
Wash dome cover
6) During camera
Camera power is not in the same
When several domes are
switch, there is a tilt
Phase.
connected to one transformer,
movement in the
please connect the transformer
monitor.
output cable to the domes’ same
side.
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