IBM xSeries 366, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, Type 8863,” on page 105 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
Beep code Description Action
Two long and two short
beeps
Card error.
1. Reseat the following components:
a. Microprocessor tray
b. I/O board
2. Replace the following components one at a
time, in the order shown, restarting the
server each time.
a. (Trained service technician only)
Microprocessor tray
b. I/O board
No-beep symptoms
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 8863,” on page 105 to determine which components are customer
replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only)”, that step must be performed only by a
trained service technician.
No-beep symptom Description Action
No beeps occur, and the
system operates
correctly.
1. (Trained service technician only) Reseat the
operator information panel.
2. (Trained service technician only) Replace
the operator information panel.
No beeps occur after
successful completion of
POST.
The power-on status is Disabled.
1. Run the Configuration/Setup Utility program
and select Start Options ; then, set
Power-On Status to Enable .
2. (Trained service technician only) Reseat the
operator information panel.
3. (Trained service technician only) Replace
the operator information panel.
No beeps occur, and
there is no video.
See “Solving undetermined problems” on page
103.
Error logs
The POST error log contains the three most recent error codes and messages that
were generated during POST. The BMC log and the system-error log contain
messages that were generated during POST and all system status messages from
the service processor.
Notes:
18
IBM xSeries 366 Type 8863: Problem Determination and Service Guide