IBM xSeries 100, Problem Determination And Service Manual

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v Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v
See Chapter 3, “Parts listing, xSeries 100 Type 8486,” on page 49 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Symptom Action
The mouse or pointing device
does not work.
1. Make sure that:
v
The mouse or pointing-device cable is securely connected to the server.
v
For PS/2 devices, the keyboard and mouse or pointing-device cables are not
reversed.
v The mouse or pointing-device device drivers are installed correctly.
v The server and the monitor are turned on.
v The keyboardless operation and mouse options are enabled in the
Configuration/Setup Utility program.
2. If a USB hub is in use, disconnect the USB device from the hub and connect it
directly to the server.
3. Replace the following components one at a time, in the order shown, restarting
the server each time:
a. Mouse or pointing device
b. (Trained service technician only) System board
Chapter 2. Diagnostics
29