IBM x3550 - System - 7978, Problem Determination And Service Manual

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To clear the error logs, complete the following steps:
1. Turn on the server.
2. When the prompt
Press F1 for Setup
appears, press F1. If you have set both a
power-on password and an administrator password, you must type the
administrator password to view the error logs.
3. Use one of the following procedures:
v To clear the BMC system event log, select Advanced Setup --> Baseboard
Management Controller (BMC) Settings-->BMC System Event Log . Select
Clear BMC SEL ; then, press Enter twice.
v
To clear the combined system event/error log, select Event/Error logs , and
then select System Event/Error Log . When any log entry is displayed, press
Enter ( Clear event/error logs is highlighted on each entry page).
Note: The POST error log is automatically cleared each time the server is
restarted.
POST error codes
The following table describes the POST error codes and suggested actions to
correct the detected problems.
v
Follow the suggested actions in the order in which they are listed in the Action column until the problem
is solved.
v See Chapter 3, “Parts listing, Type 7978 and 1913 server,” on page 29 to determine which components are
customer replaceable units (CRU) and which components are field replaceable units (FRU).
v
If an action step is preceded by “(Trained service technician only),” that step must be performed only by a
trained service technician.
Error code Description Action
062 Three consecutive boot failures using the
default configuration.
1. Run the Configuration/Setup Utility program, save
the configuration, and restart the server.
2. Update the system firmware to the latest level
(see “Updating the firmware” on page 19).
3. Reseat the following components, one at a time,
in the order shown, restarting the server each
time:
a. System-board battery
b. (Trained service technician only)
Microprocessor 1
4. Replace the components listed in step 3, one at a
time, in the order shown, restarting the server
each time.
101, 102, 106 System and microprocessor error.
1. (Trained service technician only) Replace the
system board.
111 Channel check error. Reseat the following components, one at a time, in
the order shown, restarting the server each time:
1. Adapter (if present)
2. DIMMs
Replace the following components, one at a time, in
the order shown, restarting the server each time:
1. Adapter (if present)
2. DIMMs
3. (Trained service technician only) System board
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IBM System x3550 Type 7978 and 1913: Problem Determination and Service Guide