Table 21: SIM fields descriptions. Use with Figure 11 on page 40. (continued)
Locator number
Field name
Field data or references
11
Device Model Number
454837 (EH7)
454838 (EH8/55F)
454839 (60F)
Note: The Field Data in Locator Numbers
7
,
8
, and
9
is presented in hexadecimal format. Use Table
24 on page 43 to convert the information in these fields to ASCII values.
MIMs
A media information message (MIM) identifies problems with the media (tape cartridge), and provides the
volume number of the bad cartridge. This MIM number allows the customer to identify faulty media that
might prevent unnecessary service calls. If the bad cartridge cannot be identified at the time of failure,
the VOLSER field of the MIM is blank and the VOLSER Valid Flag is00: VOLSER not Valid.
MIM error information
The MIM severity codes are listed and explained in Table 22 on page 41. See Figure 12 on page 42 for a
sample SIM. Read a description of each SIM field in Table 23 on page 42.
A media information message (MIM) includes the following error information:
• The message code that is presented to the customer. See “Message codes” on page 45.
• The VOLSER number of the cartridge that is having a problem, if it can be determined from the data
available at the time of failure.
• You do not need information such as the first FSC, machine type and model, and the microcode level to
enter the START section of this MI, but you might be requested to provide this information by your next
level of support. “Error log on host display” on page 44 provides an example of this information, which
can be seen at the host.
This information is used to service the 3592 drive and also can be obtained directly from the drive display.
“Virtual Operator panel” on page 77 describes the 3592 display.
Table 22: Meaning of MIM severity codes
MIM severity
code
Meaning
1
Problem is moderate; high temporary read/write errors were detected.
2
Problem is serious: permanent read/write errors were detected.
3
Problem is acute; block 0, cartridge type, or volser or label errors were detected.
Messages 41
